Is Xcel Energy down? › Report an outage

How to report an Xcel Energy power outage

The fastest way to report an Xcel Energy power outage is online at xcelenergy.com, in the My Xcel Energy mobile app or by text, or call 800-895-1999.

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to Xcel Energy:

Official ways to report an Xcel Energy power outage

Phone
Text
Text OUT to 98936 to report an outage, or text STAT to 98936 to check the status of your outage. source
App
My Xcel Energy mobile app: Report an outage and follow restoration updates source
Online

From Xcel Energy's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on xcelenergy.com.

Step by step

  1. Check it is not just you. Our live Xcel Energy page shows reports from other people in Colorado, Minnesota, Michigan, New Mexico, North Dakota, South Dakota, Texas and Wisconsin in the last 24 hours, and the outage map shows where they are.
  2. Check Xcel Energy's official outage map, to see if Xcel Energy already knows about a problem near you and when it expects power back.
  3. Report it to Xcel Energy:
    • Online: Report an outage
    • App: My Xcel Energy mobile app
    • Text: Text OUT to 98936 to report an outage, or text STAT to 98936 to check the status of your outage.
    • Phone: 800-895-1999, report an outage (residential)
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our Xcel Energy page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an Xcel Energy power outage?

Xcel Energy accepts damage claims through an online claims form. Its Minnesota claims packet says the tariff makes Xcel responsible for certain damages caused by its negligence, but not for losses from circumstances beyond its control such as equipment failure or weather, and that processing can take up to 90 days. Source

When will it be fixed?

Only Xcel Energy knows. For outages it knows about, Xcel Energy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Xcel Energy page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach Xcel Energy, but it shows other people nearby what is happening. Reports are anonymous.

Report an Xcel Energy problem hereIs Xcel Energy down right now?

Xcel Energy power outage questions

How do I report an Xcel Energy power outage?

You can report it online at https://www.xcelenergy.com/out, in the My Xcel Energy mobile app, by text or by phone on 800-895-1999. Reporting it to Xcel Energy is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the Xcel Energy power outage phone number?

Report an outage (residential): 800-895-1999. Business customers: 1-800-481-4700. These numbers come from Xcel Energy's official website, checked on October 16, 2026.

Can I report an Xcel Energy power outage by text?

Yes. Text OUT to 98936 to report an outage, or text STAT to 98936 to check the status of your outage.

Can I get a credit or reimbursement for an Xcel Energy power outage?

Xcel Energy accepts damage claims through an online claims form. Its Minnesota claims packet says the tariff makes Xcel responsible for certain damages caused by its negligence, but not for losses from circumstances beyond its control such as equipment failure or weather, and that processing can take up to 90 days.

How do I check if there is an Xcel Energy power outage in my area?

Use Xcel Energy's official outage map at https://outagemap.xcelenergy.com/map/. Our live Xcel Energy page at https://isitupordown.com/is-xcel-energy-down/ shows reports from other people in the last 24 hours and where they are.

When will the Xcel Energy power outage be fixed?

Only Xcel Energy knows. For outages it knows about, Xcel Energy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Xcel Energy page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to Xcel Energy: 800-895-1999.

Is isitupordown.com part of Xcel Energy?

No. isitupordown.com is an independent outage checker and is not affiliated with Xcel Energy. We cannot fix outages or see Xcel Energy's account systems. The contact details on this page come from Xcel Energy's official website, checked on October 16, 2026.

isitupordown.com is independent and is not Xcel Energy. We do not run its network or see your account. The contact details on this page come from Xcel Energy's official website, checked on October 16, 2026; follow the source links to confirm them.

Report an outage to another power company