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How to report a DTE power outage

The fastest way to report a DTE power outage is online at outage.dteenergy.com or in the DTE Energy Mobile App, or call (800) 477-4747.

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to DTE:

Official ways to report a DTE power outage

Phone
App
DTE Energy Mobile App: Report an outage and follow restoration updates source
Online

From DTE's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on dteenergy.com.

Step by step

  1. Check it is not just you. Our live DTE page shows reports from other people in Michigan in the last 24 hours, and the outage map shows where they are.
  2. Check DTE's official outage map, to see if DTE already knows about a problem near you and when it expects power back.
  3. Report it to DTE:
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our DTE page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for a DTE power outage?

DTE says it automatically applies a bill credit, with no request needed, when its investigation finds an outage lasted more than 16 hours (event affecting 1% or less of customers), more than 48 hours (1% to under 10%), more than 96 hours under catastrophic conditions, or when a customer has six outages in 12 months. The credit is $42 for outages from Oct. 1, 2025 to Sept. 30, 2026 and $44 for outages after Oct. 1, 2026, with an additional credit for every 24 hours the outage continues once it qualifies. Separately, customers who believe DTE damaged their property can submit a damage claim form, and DTE says a claim is not a guarantee of payment. Source

When will it be fixed?

Only DTE knows. For outages it knows about, DTE's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live DTE page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach DTE, but it shows other people nearby what is happening. Reports are anonymous.

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DTE power outage questions

How do I report a DTE power outage?

You can report it online at https://outage.dteenergy.com/report-outage, in the DTE Energy Mobile App or by phone on (800) 477-4747. Reporting it to DTE is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the DTE power outage phone number?

Report a power outage or downed power line: (800) 477-4747. These numbers come from DTE's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for a DTE power outage?

DTE says it automatically applies a bill credit, with no request needed, when its investigation finds an outage lasted more than 16 hours (event affecting 1% or less of customers), more than 48 hours (1% to under 10%), more than 96 hours under catastrophic conditions, or when a customer has six outages in 12 months. The credit is $42 for outages from Oct. 1, 2025 to Sept. 30, 2026 and $44 for outages after Oct. 1, 2026, with an additional credit for every 24 hours the outage continues once it qualifies. Separately, customers who believe DTE damaged their property can submit a damage claim form, and DTE says a claim is not a guarantee of payment.

How do I check if there is a DTE power outage in my area?

Use DTE's official outage map at https://outage.dteenergy.com/map. Our live DTE page at https://isitupordown.com/is-dte-down/ shows reports from other people in the last 24 hours and where they are.

When will the DTE power outage be fixed?

Only DTE knows. For outages it knows about, DTE's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live DTE page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to DTE: (800) 477-4747.

Is isitupordown.com part of DTE?

No. isitupordown.com is an independent outage checker and is not affiliated with DTE Energy. We cannot fix outages or see DTE's account systems. The contact details on this page come from DTE's official website, checked on October 16, 2026.

isitupordown.com is independent and is not DTE. We do not run its network or see your account. The contact details on this page come from DTE's official website, checked on October 16, 2026; follow the source links to confirm them.

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