Is Entergy down? › Report an outage

How to report an Entergy power outage

The fastest way to report an Entergy power outage is online at myentergy.com, in the Entergy mobile app or by text, or call 800-9OUTAGE (800-968-8243) (24/7).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to Entergy:

Official ways to report an Entergy power outage

Phone
Text
Register first by texting REG [your account number] [your ZIP code] to 36778 (or activate Outage Alerts at myEntergy.com). Once registered, text OUT to 36778 to report an outage or STAT for its status. source
App
Entergy mobile app: Report an outage and follow restoration updates source
Online

From Entergy's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on entergy.com.

Step by step

  1. Check it is not just you. Our live Entergy page shows reports from other people in Arkansas, Louisiana, Mississippi and Texas in the last 24 hours, and the outage map shows where they are.
  2. Check Entergy's official outage map, to see if Entergy already knows about a problem near you and when it expects power back.
  3. Report it to Entergy:
    • Online: Report an outage
    • App: Entergy mobile app
    • Text: Register first by texting REG [your account number] [your ZIP code] to 36778 (or activate Outage Alerts at myEntergy.com). Once registered, text OUT to 36778 to report an outage or STAT for its status.
    • Phone: 800-9OUTAGE (800-968-8243), report an outage
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our Entergy page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an Entergy power outage?

Entergy says it does not reimburse customers for equipment damaged or food lost during outages caused by storms, and suggests checking renters or homeowners insurance. Customers who believe Entergy damaged their property can submit a damage claim through the page for their Entergy operating company. Source

When will it be fixed?

Only Entergy knows. For outages it knows about, Entergy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Entergy page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach Entergy, but it shows other people nearby what is happening. Reports are anonymous.

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Entergy power outage questions

How do I report an Entergy power outage?

You can report it online at https://www.myentergy.com/s/reportoutage, in the Entergy mobile app, by text or by phone on 800-9OUTAGE (800-968-8243). Reporting it to Entergy is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the Entergy power outage phone number?

Report an outage: 800-9OUTAGE (800-968-8243) (24/7). Customer service: 800-ENTERGY (800-368-3749) (Monday to Friday, 7 a.m. to 7 p.m., excluding holidays). These numbers come from Entergy's official website, checked on October 16, 2026.

Can I report an Entergy power outage by text?

Yes. Register first by texting REG [your account number] [your ZIP code] to 36778 (or activate Outage Alerts at myEntergy.com). Once registered, text OUT to 36778 to report an outage or STAT for its status.

Can I get a credit or reimbursement for an Entergy power outage?

Entergy says it does not reimburse customers for equipment damaged or food lost during outages caused by storms, and suggests checking renters or homeowners insurance. Customers who believe Entergy damaged their property can submit a damage claim through the page for their Entergy operating company.

How do I check if there is an Entergy power outage in my area?

Use Entergy's official outage map at https://www.entergy.com/viewoutages. Our live Entergy page at https://isitupordown.com/is-entergy-down/ shows reports from other people in the last 24 hours and where they are.

When will the Entergy power outage be fixed?

Only Entergy knows. For outages it knows about, Entergy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Entergy page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to Entergy: 800-9OUTAGE (800-968-8243).

Is isitupordown.com part of Entergy?

No. isitupordown.com is an independent outage checker and is not affiliated with Entergy. We cannot fix outages or see Entergy's account systems. The contact details on this page come from Entergy's official website, checked on October 16, 2026.

isitupordown.com is independent and is not Entergy. We do not run its network or see your account. The contact details on this page come from Entergy's official website, checked on October 16, 2026; follow the source links to confirm them.

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