Is SDG&E down? › Report an outage

How to report an SDG&E power outage

The fastest way to report an SDG&E power outage is online at sdge.com or in the My Energy Center mobile app, or call 1-800-411-SDGE (1-800-411-7343).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to SDG&E:

Official ways to report an SDG&E power outage

Phone
App
My Energy Center mobile app: Report an outage and follow restoration updates source
Online

From SDG&E's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on sdge.com.

Step by step

  1. Check it is not just you. Our live SDG&E page shows reports from other people in California in the last 24 hours, and the outage map shows where they are.
  2. Check SDG&E's official outage map, to see if SDG&E already knows about a problem near you and when it expects power back.
  3. Report it to SDG&E:
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our SDG&E page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an SDG&E power outage?

SDG&E says customers who suffered a loss or damage due to a service interruption and believe SDG&E may be responsible can submit a claim online, by mail, fax or phone. It says it is not liable for failure to deliver service due to circumstances beyond its reasonable control, such as weather conditions or damage by third parties, and that it evaluates food loss claims using USDA guidelines. Source

When will it be fixed?

Only SDG&E knows. For outages it knows about, SDG&E's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live SDG&E page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach SDG&E, but it shows other people nearby what is happening. Reports are anonymous.

Report an SDG&E problem hereIs SDG&E down right now?

SDG&E power outage questions

How do I report an SDG&E power outage?

You can report it online at https://www.sdge.com/report-outage, in the My Energy Center mobile app or by phone on 1-800-411-SDGE (1-800-411-7343). Reporting it to SDG&E is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the SDG&E power outage phone number?

Report an outage: 1-800-411-SDGE (1-800-411-7343). These numbers come from SDG&E's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for an SDG&E power outage?

SDG&E says customers who suffered a loss or damage due to a service interruption and believe SDG&E may be responsible can submit a claim online, by mail, fax or phone. It says it is not liable for failure to deliver service due to circumstances beyond its reasonable control, such as weather conditions or damage by third parties, and that it evaluates food loss claims using USDA guidelines.

How do I check if there is an SDG&E power outage in my area?

Use SDG&E's official outage map at https://outage.sdge.com/. Our live SDG&E page at https://isitupordown.com/is-sdge-down/ shows reports from other people in the last 24 hours and where they are.

When will the SDG&E power outage be fixed?

Only SDG&E knows. For outages it knows about, SDG&E's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live SDG&E page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to SDG&E: 1-800-611-7343.

Is isitupordown.com part of SDG&E?

No. isitupordown.com is an independent outage checker and is not affiliated with SDG&E (San Diego Gas and Electric). We cannot fix outages or see SDG&E's account systems. The contact details on this page come from SDG&E's official website, checked on October 16, 2026.

isitupordown.com is independent and is not SDG&E. We do not run its network or see your account. The contact details on this page come from SDG&E's official website, checked on October 16, 2026; follow the source links to confirm them.

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