Is CenterPoint down? › Report an outage

How to report a CenterPoint power outage

The fastest way to report a CenterPoint power outage is online at paslite.centerpointenergy.com or in the CenterPoint Energy app, or call 713-207-2222.

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to CenterPoint:

Official ways to report a CenterPoint power outage

Phone
App
CenterPoint Energy app: Has an Outage section source
Online

From CenterPoint's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on centerpointenergy.com.

Step by step

  1. Check it is not just you. Our live CenterPoint page shows reports from other people in Texas, Indiana and Ohio in the last 24 hours, and the outage map shows where they are.
  2. Check CenterPoint's official outage map, to see if CenterPoint already knows about a problem near you and when it expects power back.
  3. Report it to CenterPoint:
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our CenterPoint page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for a CenterPoint power outage?

CenterPoint Energy has an online claims process for customers who believe it may be responsible for a loss. It says state-approved tariffs prohibit it from accepting liability for situations such as severe weather events, equipment failures and food spoilage, and it aims to review a claim within about 7 to 10 business days after all documentation is received. Source

When will it be fixed?

Only CenterPoint knows. For outages it knows about, CenterPoint's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live CenterPoint page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach CenterPoint, but it shows other people nearby what is happening. Reports are anonymous.

Report a CenterPoint problem hereIs CenterPoint down right now?

CenterPoint power outage questions

How do I report a CenterPoint power outage?

You can report it online at https://paslite.centerpointenergy.com/outage/texas, in the CenterPoint Energy app or by phone on 713-207-2222. Reporting it to CenterPoint is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the CenterPoint power outage phone number?

Report an electric outage (Greater Houston): 713-207-2222. Greater Houston electric (toll-free alternative): 800-332-7143. Indiana customer service (electric and gas): 800-227-1376. These numbers come from CenterPoint's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for a CenterPoint power outage?

CenterPoint Energy has an online claims process for customers who believe it may be responsible for a loss. It says state-approved tariffs prohibit it from accepting liability for situations such as severe weather events, equipment failures and food spoilage, and it aims to review a claim within about 7 to 10 business days after all documentation is received.

How do I check if there is a CenterPoint power outage in my area?

Use CenterPoint's official outage map at https://tracker.centerpointenergy.com/map/. Our live CenterPoint page at https://isitupordown.com/is-centerpoint-down/ shows reports from other people in the last 24 hours and where they are.

When will the CenterPoint power outage be fixed?

Only CenterPoint knows. For outages it knows about, CenterPoint's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live CenterPoint page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to CenterPoint: 713-207-2222.

Is isitupordown.com part of CenterPoint?

No. isitupordown.com is an independent outage checker and is not affiliated with CenterPoint Energy. We cannot fix outages or see CenterPoint's account systems. The contact details on this page come from CenterPoint's official website, checked on October 16, 2026.

isitupordown.com is independent and is not CenterPoint. We do not run its network or see your account. The contact details on this page come from CenterPoint's official website, checked on October 16, 2026; follow the source links to confirm them.

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