Is NES down? › Report an outage

How to report an NES power outage

The fastest way to report an NES power outage is online at nespower.com, in the NES mobile app or by text, or call 615-234-0000 (24/7).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Official ways to report an NES power outage

Phone
Text
Text OUT to 637797 (NESPWR). Message and data rates may apply. source
App
NES mobile app: Report an outage and follow restoration updates source
Online

From NES's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on nespower.com.

Step by step

  1. Check it is not just you. Our live NES page shows reports from other people in Tennessee in the last 24 hours, and the outage map shows where they are.
  2. Check NES's official outage map, to see if NES already knows about a problem near you and when it expects power back.
  3. Report it to NES:
    • Online: Report an outage
    • App: NES mobile app
    • Text: Text OUT to 637797 (NESPWR). Message and data rates may apply.
    • Phone: 615-234-0000, report an outage (automated)
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our NES page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an NES power outage?

We did not find a published outage credit or reimbursement program on NES's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask NES whether it accepts claims.

When will it be fixed?

Only NES knows. For outages it knows about, NES's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live NES page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach NES, but it shows other people nearby what is happening. Reports are anonymous.

Report an NES problem hereIs NES down right now?

NES power outage questions

How do I report an NES power outage?

You can report it online at https://www.nespower.com/outages/, in the NES mobile app, by text or by phone on 615-234-0000. Reporting it to NES is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the NES power outage phone number?

Report an outage (automated): 615-234-0000 (24/7). Customer Relations: 615-736-6900 (Mon-Fri 6 a.m. to midnight, Sat 7 a.m. to 5 p.m.). These numbers come from NES's official website, checked on October 16, 2026.

Can I report an NES power outage by text?

Yes. Text OUT to 637797 (NESPWR). Message and data rates may apply.

Can I get a credit or reimbursement for an NES power outage?

We did not find a published outage credit or reimbursement program on NES's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask NES whether it accepts claims.

How do I check if there is an NES power outage in my area?

Use NES's official outage map at https://map.datacapable.com/i/nes/. Our live NES page at https://isitupordown.com/is-nes-down/ shows reports from other people in the last 24 hours and where they are.

When will the NES power outage be fixed?

Only NES knows. For outages it knows about, NES's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live NES page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first.

Is isitupordown.com part of NES?

No. isitupordown.com is an independent outage checker and is not affiliated with NES (Nashville Electric Service). We cannot fix outages or see NES's account systems. The contact details on this page come from NES's official website, checked on October 16, 2026.

isitupordown.com is independent and is not NES. We do not run its network or see your account. The contact details on this page come from NES's official website, checked on October 16, 2026; follow the source links to confirm them.

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