Is Pepco down? › Report an outage

How to report a Pepco power outage

The fastest way to report a Pepco power outage is online at pepco.com, in the Pepco mobile app or by text, or call 1-877-737-2662 (24/7).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to Pepco:

Official ways to report a Pepco power outage

Phone
Text
Enroll first by texting ADD OUTAGE to 48710. Then text OUT to 48710 to report an outage, and STAT to 48710 for status. source
App
Pepco mobile app: Report an outage and follow restoration updates source
Online

From Pepco's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on pepco.com.

Step by step

  1. Check it is not just you. Our live Pepco page shows reports from other people in Washington, D.C. and Maryland in the last 24 hours, and the outage map shows where they are.
  2. Check Pepco's official outage map, to see if Pepco already knows about a problem near you and when it expects power back.
  3. Report it to Pepco:
    • Online: Report an outage
    • App: Pepco mobile app
    • Text: Enroll first by texting ADD OUTAGE to 48710. Then text OUT to 48710 to report an outage, and STAT to 48710 for status.
    • Phone: 1-877-737-2662, report an outage (1-877-PEPCO-62)
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our Pepco page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for a Pepco power outage?

We did not find a published outage credit or reimbursement program on Pepco's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Pepco whether it accepts claims.

When will it be fixed?

Only Pepco knows. For outages it knows about, Pepco's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Pepco page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach Pepco, but it shows other people nearby what is happening. Reports are anonymous.

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Pepco power outage questions

How do I report a Pepco power outage?

You can report it online at https://www.pepco.com/outages/experiencing-an-outage/report-an-outage, in the Pepco mobile app, by text or by phone on 1-877-737-2662. Reporting it to Pepco is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the Pepco power outage phone number?

Report an outage (1-877-PEPCO-62): 1-877-737-2662 (24/7). Customer service: 1-800-424-8028 (7 a.m. to 8 p.m., Monday through Friday). These numbers come from Pepco's official website, checked on October 16, 2026.

Can I report a Pepco power outage by text?

Yes. Enroll first by texting ADD OUTAGE to 48710. Then text OUT to 48710 to report an outage, and STAT to 48710 for status.

Can I get a credit or reimbursement for a Pepco power outage?

We did not find a published outage credit or reimbursement program on Pepco's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Pepco whether it accepts claims.

How do I check if there is a Pepco power outage in my area?

Use Pepco's official outage map at https://www.pepco.com/outages/experiencing-an-outage/view-outage-map. Our live Pepco page at https://isitupordown.com/is-pepco-down/ shows reports from other people in the last 24 hours and where they are.

When will the Pepco power outage be fixed?

Only Pepco knows. For outages it knows about, Pepco's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Pepco page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to Pepco: 1-877-737-2662.

Is isitupordown.com part of Pepco?

No. isitupordown.com is an independent outage checker and is not affiliated with Pepco. We cannot fix outages or see Pepco's account systems. The contact details on this page come from Pepco's official website, checked on October 16, 2026.

isitupordown.com is independent and is not Pepco. We do not run its network or see your account. The contact details on this page come from Pepco's official website, checked on October 16, 2026; follow the source links to confirm them.

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