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How to report a PECO power outage

The fastest way to report a PECO power outage is online at peco.com, in the PECO mobile app or by text, or call 1-800-841-4141 (24/7).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to PECO:

Official ways to report a PECO power outage

Phone
Text
Enroll first by texting ADD OUTAGE to 697326 (MYPECO). Then text OUT to 697326 to report an outage, and STAT to 697326 for status. source
App
PECO mobile app: Report an outage and follow restoration updates source
Online

From PECO's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on peco.com.

Step by step

  1. Check it is not just you. Our live PECO page shows reports from other people in Pennsylvania in the last 24 hours, and the outage map shows where they are.
  2. Check PECO's official outage map, to see if PECO already knows about a problem near you and when it expects power back.
  3. Report it to PECO:
    • Online: Report an outage
    • App: PECO mobile app
    • Text: Enroll first by texting ADD OUTAGE to 697326 (MYPECO). Then text OUT to 697326 to report an outage, and STAT to 697326 for status.
    • Phone: 1-800-841-4141, report an outage
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our PECO page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for a PECO power outage?

PECO accepts property damage claims (claim form online or by calling 1-800-494-4000), but says it is not responsible for damages from factors beyond its control, such as storms or outside interference, and that its liability is limited by its tariff. PECO does not publish a food spoilage or outage bill credit program. Source

When will it be fixed?

Only PECO knows. For outages it knows about, PECO's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live PECO page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach PECO, but it shows other people nearby what is happening. Reports are anonymous.

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PECO power outage questions

How do I report a PECO power outage?

You can report it online at https://www.peco.com/outages/experiencing-an-outage/report-an-outage, in the PECO mobile app, by text or by phone on 1-800-841-4141. Reporting it to PECO is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the PECO power outage phone number?

Report an outage: 1-800-841-4141 (24/7). Customer service: 1-800-494-4000 (7 a.m. to 7 p.m., Monday through Friday). These numbers come from PECO's official website, checked on October 16, 2026.

Can I report a PECO power outage by text?

Yes. Enroll first by texting ADD OUTAGE to 697326 (MYPECO). Then text OUT to 697326 to report an outage, and STAT to 697326 for status.

Can I get a credit or reimbursement for a PECO power outage?

PECO accepts property damage claims (claim form online or by calling 1-800-494-4000), but says it is not responsible for damages from factors beyond its control, such as storms or outside interference, and that its liability is limited by its tariff. PECO does not publish a food spoilage or outage bill credit program.

How do I check if there is a PECO power outage in my area?

Use PECO's official outage map at https://www.peco.com/outagemap. Our live PECO page at https://isitupordown.com/is-peco-down/ shows reports from other people in the last 24 hours and where they are.

When will the PECO power outage be fixed?

Only PECO knows. For outages it knows about, PECO's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live PECO page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to PECO: 1-800-841-4141.

Is isitupordown.com part of PECO?

No. isitupordown.com is an independent outage checker and is not affiliated with PECO. We cannot fix outages or see PECO's account systems. The contact details on this page come from PECO's official website, checked on October 16, 2026.

isitupordown.com is independent and is not PECO. We do not run its network or see your account. The contact details on this page come from PECO's official website, checked on October 16, 2026; follow the source links to confirm them.

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