Is Evergy down? › Report an outage

How to report an Evergy power outage

The fastest way to report an Evergy power outage is online at evergy.com or in the Evergy mobile app, or call 888-LIGHT-KC (888-544-4852).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to Evergy:

Official ways to report an Evergy power outage

Phone
App
Evergy mobile app: Report an outage and follow restoration updates source
Online

From Evergy's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on evergy.com.

Step by step

  1. Check it is not just you. Our live Evergy page shows reports from other people in Kansas and Missouri in the last 24 hours, and the outage map shows where they are.
  2. Check Evergy's official outage map, to see if Evergy already knows about a problem near you and when it expects power back.
  3. Report it to Evergy:
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our Evergy page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an Evergy power outage?

We did not find a published outage credit or reimbursement program on Evergy's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Evergy whether it accepts claims.

When will it be fixed?

Only Evergy knows. For outages it knows about, Evergy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Evergy page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach Evergy, but it shows other people nearby what is happening. Reports are anonymous.

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Evergy power outage questions

How do I report an Evergy power outage?

You can report it online at https://www.evergy.com/outages, in the Evergy mobile app or by phone on 888-LIGHT-KC (888-544-4852). Reporting it to Evergy is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the Evergy power outage phone number?

Evergy Kansas Metro, Missouri Metro and Missouri West: outage line (888-LIGHT-KC): 888-LIGHT-KC (888-544-4852). These numbers come from Evergy's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for an Evergy power outage?

We did not find a published outage credit or reimbursement program on Evergy's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Evergy whether it accepts claims.

How do I check if there is an Evergy power outage in my area?

Use Evergy's official outage map at https://outagemap.evergy.com/. Our live Evergy page at https://isitupordown.com/is-evergy-down/ shows reports from other people in the last 24 hours and where they are.

When will the Evergy power outage be fixed?

Only Evergy knows. For outages it knows about, Evergy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Evergy page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to Evergy: 888-LIGHT-KC (888-544-4852).

Is isitupordown.com part of Evergy?

No. isitupordown.com is an independent outage checker and is not affiliated with Evergy. We cannot fix outages or see Evergy's account systems. The contact details on this page come from Evergy's official website, checked on October 16, 2026.

isitupordown.com is independent and is not Evergy. We do not run its network or see your account. The contact details on this page come from Evergy's official website, checked on October 16, 2026; follow the source links to confirm them.

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