Is Dominion Energy down? › Report an outage

How to report a Dominion Energy power outage

The fastest way to report a Dominion Energy power outage is online at myaccount.dominionenergy.com or in the Dominion Energy app, or call 866-366-4357 (Representatives Mon-Fri 8 a.m. to 5 p.m. ET).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to Dominion Energy:

  • 866-366-4357 Virginia and North Carolina: downed power lines
  • 888-333-4465 South Carolina (Dominion Energy South Carolina): downed or sparking lines, 24/7

Official ways to report a Dominion Energy power outage

Phone
App
Dominion Energy app: Report an outage and follow restoration updates source
Online

From Dominion Energy's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on dominionenergy.com.

Step by step

  1. Check it is not just you. Our live Dominion Energy page shows reports from other people in Virginia, North Carolina and South Carolina in the last 24 hours, and the outage map shows where they are.
  2. Check Dominion Energy's official outage map, to see if Dominion Energy already knows about a problem near you and when it expects power back.
  3. Report it to Dominion Energy:
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our Dominion Energy page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for a Dominion Energy power outage?

We did not find a published outage credit or reimbursement program on Dominion Energy's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Dominion Energy whether it accepts claims.

When will it be fixed?

Only Dominion Energy knows. For outages it knows about, Dominion Energy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Dominion Energy page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach Dominion Energy, but it shows other people nearby what is happening. Reports are anonymous.

Report a Dominion Energy problem hereIs Dominion Energy down right now?

Dominion Energy power outage questions

How do I report a Dominion Energy power outage?

You can report it online at https://myaccount.dominionenergy.com/portal/#/reportoutage, in the Dominion Energy app or by phone on 866-366-4357. Reporting it to Dominion Energy is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the Dominion Energy power outage phone number?

We did not find a separate outage line on Dominion Energy's website, so call its main number. Virginia and North Carolina: customer service: 866-366-4357 (Representatives Mon-Fri 8 a.m. to 5 p.m. ET). South Carolina: customer support: 800-251-7234 (Mon-Fri 7 a.m. to 6 p.m. ET). These numbers come from Dominion Energy's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for a Dominion Energy power outage?

We did not find a published outage credit or reimbursement program on Dominion Energy's website (checked October 16, 2026). If an outage damaged equipment or spoiled food or medicine, ask Dominion Energy whether it accepts claims.

How do I check if there is a Dominion Energy power outage in my area?

Use Dominion Energy's official outage map at https://outagemap.dominionenergy.com/external/default.html. Our live Dominion Energy page at https://isitupordown.com/is-dominion-energy-down/ shows reports from other people in the last 24 hours and where they are.

When will the Dominion Energy power outage be fixed?

Only Dominion Energy knows. For outages it knows about, Dominion Energy's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live Dominion Energy page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to Dominion Energy: 866-366-4357 (Virginia and North Carolina: downed power lines); 888-333-4465 (South Carolina (Dominion Energy South Carolina): downed or sparking lines).

Is isitupordown.com part of Dominion Energy?

No. isitupordown.com is an independent outage checker and is not affiliated with Dominion Energy. We cannot fix outages or see Dominion Energy's account systems. The contact details on this page come from Dominion Energy's official website, checked on October 16, 2026.

isitupordown.com is independent and is not Dominion Energy. We do not run its network or see your account. The contact details on this page come from Dominion Energy's official website, checked on October 16, 2026; follow the source links to confirm them.

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