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How to report an AEP Ohio power outage

The fastest way to report an AEP Ohio power outage is online at aepohio.com or in the Ohio Power Customer Mobile App (AEP Ohio app), or call 800-672-2231 (24 hours).

If a power line is down, or anything is sparking or on fire, stay at least 30 feet away and call 911 if anyone is in danger.

Then report it to AEP Ohio:

  • 800-672-2231 Customer Operations Center (outages and service), 24 hours

Official ways to report an AEP Ohio power outage

Phone
App
Ohio Power Customer Mobile App (AEP Ohio app): Report an outage and follow restoration updates source
Online

From AEP Ohio's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on aepohio.com.

Step by step

  1. Check it is not just you. Our live AEP Ohio page shows reports from other people in Ohio in the last 24 hours, and the outage map shows where they are.
  2. Check AEP Ohio's official outage map, to see if AEP Ohio already knows about a problem near you and when it expects power back.
  3. Report it to AEP Ohio:
    • Online: Report an outage
    • App: Ohio Power Customer Mobile App (AEP Ohio app)
    • Phone: 800-672-2231, customer Operations Center (outages and service)
  4. Unplug sensitive electronics, keep the fridge and freezer closed, and run a generator outdoors only, far from doors and windows.
  5. Report it on our AEP Ohio page too, so people near you can see it is not just them.

Can I get a credit or reimbursement for an AEP Ohio power outage?

AEP Ohio's outage FAQ says customers may be compensated for outage-related losses through their homeowner's or renter's insurance and that, in general, the company is not responsible for damages caused by natural occurrences. Its contact page also links a Damage Claim portal (aepclaims.com) for filing claims. Source

When will it be fixed?

Only AEP Ohio knows. For outages it knows about, AEP Ohio's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live AEP Ohio page shows whether people near you are still reporting the outage.

Tell others it is not just them

A report on our page does not reach AEP Ohio, but it shows other people nearby what is happening. Reports are anonymous.

Report an AEP Ohio problem hereIs AEP Ohio down right now?

AEP Ohio power outage questions

How do I report an AEP Ohio power outage?

You can report it online at https://www.aepohio.com/outages/report/, in the Ohio Power Customer Mobile App (AEP Ohio app) or by phone on 800-672-2231. Reporting it to AEP Ohio is what gets it fixed; reports on isitupordown.com only help other people see it is not just them.

What is the AEP Ohio power outage phone number?

Customer Operations Center (outages and service): 800-672-2231 (24 hours). These numbers come from AEP Ohio's official website, checked on October 16, 2026.

Can I get a credit or reimbursement for an AEP Ohio power outage?

AEP Ohio's outage FAQ says customers may be compensated for outage-related losses through their homeowner's or renter's insurance and that, in general, the company is not responsible for damages caused by natural occurrences. Its contact page also links a Damage Claim portal (aepclaims.com) for filing claims.

How do I check if there is an AEP Ohio power outage in my area?

Use AEP Ohio's official outage map at https://outagemap.aepohio.com/. Our live AEP Ohio page at https://isitupordown.com/is-aep-ohio-down/ shows reports from other people in the last 24 hours and where they are.

When will the AEP Ohio power outage be fixed?

Only AEP Ohio knows. For outages it knows about, AEP Ohio's outage map and app usually show an estimated restoration time, which can change as crews find the cause, and during big storms estimates can take hours to appear. Our live AEP Ohio page shows whether people near you are still reporting the outage.

What should I do if I see a downed power line?

Stay at least 30 feet away, keep others and pets away, and treat it as live. If anyone is in danger, call 911 first. Then report it to AEP Ohio: 800-672-2231.

Is isitupordown.com part of AEP Ohio?

No. isitupordown.com is an independent outage checker and is not affiliated with AEP Ohio (American Electric Power). We cannot fix outages or see AEP Ohio's account systems. The contact details on this page come from AEP Ohio's official website, checked on October 16, 2026.

isitupordown.com is independent and is not AEP Ohio. We do not run its network or see your account. The contact details on this page come from AEP Ohio's official website, checked on October 16, 2026; follow the source links to confirm them.

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