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Is Virgin Media down right now?
Virgin Media internet outage status, from reports in the last 24 hours.
Reports
Virgin Media has no public status feed
Virgin Media does not publish a live status feed, so this counts outage reports from people having problems. A sudden jump in reports means an outage.
Virgin Media uptime and outages
Tracking started recently. Updated Oct 22, 2026, 12:35 UTC.
Recent Virgin Media problems
No outages, degraded periods or maintenance recorded.
Virgin Media outage map
Where people reported Virgin Media problems in the last 24 hours, by region and city.
0 in 24 hours0 in the last houras of Oct 22, 2026, 12:35 UTC
Top regions
- No reports in the last 24 hours.
Top cities
- No city has 5 or more reports.
For privacy a city is listed only once 5 or more people there have reported in 24 hours.
Map of user reports in the last 24 hours, not Virgin Media's official outage map. Each report is one visitor to this site saying something is not working, placed by the approximate location of their connection. A region in the list means people there reported problems, not that an outage is confirmed.
Having problems with Virgin Media?
Tell others: tap what is not working. Reports are anonymous.
How to report a Virgin Media outage to Virgin Media: phone, app and outage credit
Use this status
Put a live Virgin Media status badge in a README or your docs, or read it as JSON. Free, no key: API and MCP docs.
[](https://isitupordown.com/is-virgin-media-down/)curl https://isitupordown.com/v1/status/virgin-mediaWhat to do if Virgin Media is not working
- Unplug your modem and router, wait 30 seconds, plug the modem in first, then the router after 2 minutes.
- Check the lights on the modem: a red or blinking "online" or internet light usually means no connection from the provider.
- Connect a computer directly to the router with a cable to rule out a Wi-Fi problem.
- Check Virgin Media's official outage page (linked on this page) or sign in to your Virgin Media account or app: providers show outages in your area there, often with an estimated fix time.
- Check cables and splitters, especially after storms or building work.
- If neighbours have no internet either, it is an outage in your area. Note the time it started: under Ofcom's automatic compensation scheme, providers that signed up pay you for each day a broadband fault goes unfixed after two full working days.
Virgin Media outage questions
Is Virgin Media down in my area?
This page shows reports from Virgin Media customers in the last 24 hours, with the regions they come from. For outages at your exact address, use Virgin Media's official outage checker at https://www.virginmedia.com/help/check/status.
Why is my Virgin Media internet not working?
The usual causes are an outage in your area, a modem or router that needs restarting, a loose or damaged cable, or an unpaid bill. Restart the modem first; if the online light stays off and neighbours are affected, it is an outage.
Can I get a credit for a Virgin Media outage?
If Virgin Media is part of Ofcom's automatic compensation scheme, you are paid for each day a broadband fault goes unfixed after two full working days. Otherwise, note when the outage started and ended and ask Virgin Media support for a credit afterwards.