All services › Home internet
Is Sky Broadband down right now?
Sky Broadband internet outage status, from reports in the last 24 hours.
Reports
Sky Broadband has no public status feed
Sky Broadband does not publish a live status feed, so this counts outage reports from people having problems. A sudden jump in reports means an outage.
Sky Broadband uptime and outages
Tracking started recently. Updated Oct 22, 2026, 12:35 UTC.
Recent Sky Broadband problems
No outages, degraded periods or maintenance recorded.
Sky Broadband outage map
Where people reported Sky Broadband problems in the last 24 hours, by region and city.
0 in 24 hours0 in the last houras of Oct 22, 2026, 12:35 UTC
Top regions
- No reports in the last 24 hours.
Top cities
- No city has 5 or more reports.
For privacy a city is listed only once 5 or more people there have reported in 24 hours.
Map of user reports in the last 24 hours, not Sky Broadband's official outage map. Each report is one visitor to this site saying something is not working, placed by the approximate location of their connection. A region in the list means people there reported problems, not that an outage is confirmed.
Having problems with Sky Broadband?
Tell others: tap what is not working. Reports are anonymous.
How to report a Sky Broadband outage to Sky Broadband: phone, app and outage credit
Use this status
Put a live Sky Broadband status badge in a README or your docs, or read it as JSON. Free, no key: API and MCP docs.
[](https://isitupordown.com/is-sky-broadband-down/)curl https://isitupordown.com/v1/status/sky-broadbandWhat to do if Sky Broadband is not working
- Unplug your modem and router, wait 30 seconds, plug the modem in first, then the router after 2 minutes.
- Check the lights on the modem: a red or blinking "online" or internet light usually means no connection from the provider.
- Connect a computer directly to the router with a cable to rule out a Wi-Fi problem.
- Check Sky Broadband's official outage page (linked on this page) or sign in to your Sky Broadband account or app: providers show outages in your area there, often with an estimated fix time.
- Check cables and splitters, especially after storms or building work.
- If neighbours have no internet either, it is an outage in your area. Note the time it started: under Ofcom's automatic compensation scheme, providers that signed up pay you for each day a broadband fault goes unfixed after two full working days.
Sky Broadband outage questions
Is Sky Broadband down in my area?
This page shows reports from Sky Broadband customers in the last 24 hours, with the regions they come from. For outages at your exact address, use Sky Broadband's official outage checker at https://www.sky.com/help/servicestatus.
Why is my Sky Broadband internet not working?
The usual causes are an outage in your area, a modem or router that needs restarting, a loose or damaged cable, or an unpaid bill. Restart the modem first; if the online light stays off and neighbours are affected, it is an outage.
Can I get a credit for a Sky Broadband outage?
If Sky Broadband is part of Ofcom's automatic compensation scheme, you are paid for each day a broadband fault goes unfixed after two full working days. Otherwise, note when the outage started and ended and ask Sky Broadband support for a credit afterwards.