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Is BT down right now?
BT internet outage status, from reports in the last 24 hours.
Reports
BT has no public status feed
BT does not publish a live status feed, so this counts outage reports from people having problems. A sudden jump in reports means an outage.
BT uptime and outages
Tracking started recently. Updated Oct 22, 2026, 12:35 UTC.
Recent BT problems
No outages, degraded periods or maintenance recorded.
BT outage map
Where people reported BT problems in the last 24 hours, by region and city.
0 in 24 hours0 in the last houras of Oct 22, 2026, 12:35 UTC
Top regions
- No reports in the last 24 hours.
Top cities
- No city has 5 or more reports.
For privacy a city is listed only once 5 or more people there have reported in 24 hours.
Map of user reports in the last 24 hours, not BT's official outage map. Each report is one visitor to this site saying something is not working, placed by the approximate location of their connection. A region in the list means people there reported problems, not that an outage is confirmed.
Having problems with BT?
Tell others: tap what is not working. Reports are anonymous.
How to report a BT outage to BT: phone, app and outage credit
Use this status
Put a live BT status badge in a README or your docs, or read it as JSON. Free, no key: API and MCP docs.
[](https://isitupordown.com/is-bt-down/)curl https://isitupordown.com/v1/status/btWhat to do if BT is not working
- Unplug your modem and router, wait 30 seconds, plug the modem in first, then the router after 2 minutes.
- Check the lights on the modem: a red or blinking "online" or internet light usually means no connection from the provider.
- Connect a computer directly to the router with a cable to rule out a Wi-Fi problem.
- Check BT's official outage page (linked on this page) or sign in to your BT account or app: providers show outages in your area there, often with an estimated fix time.
- Check cables and splitters, especially after storms or building work.
- If neighbours have no internet either, it is an outage in your area. Note the time it started: under Ofcom's automatic compensation scheme, providers that signed up pay you for each day a broadband fault goes unfixed after two full working days.
BT outage questions
Is BT down in my area?
This page shows reports from BT customers in the last 24 hours, with the regions they come from. For outages at your exact address, use BT's official outage checker at https://www.bt.com/help/check-service-status.
Why is my BT internet not working?
The usual causes are an outage in your area, a modem or router that needs restarting, a loose or damaged cable, or an unpaid bill. Restart the modem first; if the online light stays off and neighbours are affected, it is an outage.
Can I get a credit for a BT outage?
If BT is part of Ofcom's automatic compensation scheme, you are paid for each day a broadband fault goes unfixed after two full working days. Otherwise, note when the outage started and ended and ask BT support for a credit afterwards.