Is Mint Mobile down? › Report an outage
How to report a Mint Mobile outage
To report a Mint Mobile outage, call 800-683-7392 (7 days a week 5AM-7PM PST), Mint Mobile's customer care.
Official ways to report a Mint Mobile outage
- Phone
- 800-683-7392 Customer care, 7 days a week 5AM-7PM PST source
- 611 Customer care (from a Mint phone), 7 days a week 5AM-7PM PST source
- App
- Mint Mobile app: Mint account app source
From Mint Mobile's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on mintmobile.com.
Step by step
- Check it is not just you. Our live Mint Mobile page shows reports from other Mint Mobile customers in the US in the last 24 hours, and the outage map shows where they are.
- Report it to Mint Mobile:
- Phone: 800-683-7392, customer care
- Write down when the outage started and when service came back. You need the times if you ask Mint Mobile for a credit.
- Report it on our Mint Mobile page too, so people near you can see it is not just them.
Mint Mobile runs on T-Mobile's network. If that network is down, Mint Mobile is usually affected too, but report the problem to Mint Mobile, which handles your account.
Can I get a credit for a Mint Mobile outage?
We did not find a published outage credit policy on Mint Mobile's website (checked October 16, 2026). You can still ask: write down when the outage started and ended, and contact Mint Mobile on 800-683-7392 once service is back.
When will it be fixed?
Only Mint Mobile knows. If Mint Mobile lists the problem on its official support pages or app, that is where an estimated fix time appears. We cannot see Mint Mobile's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
Tell others it is not just them
A report on our page does not reach Mint Mobile, but it shows other Mint Mobile customers nearby what is happening. Reports are anonymous.
Reporting a Mint Mobile outage: questions
How do I report a Mint Mobile outage?
You can report it by phone on 800-683-7392. Reporting it to Mint Mobile is what gets it fixed; reports on isitupordown.com only help other customers see it is not just them.
What is the Mint Mobile outage phone number?
We did not find a separate outage line on Mint Mobile's website, so call its main number. Customer care: 800-683-7392 (7 days a week 5AM-7PM PST). Customer care (from a Mint phone): 611 (7 days a week 5AM-7PM PST). These numbers come from Mint Mobile's official website, checked on October 16, 2026.
Can I get a credit for a Mint Mobile outage?
We did not find a published outage credit policy on Mint Mobile's website (checked October 16, 2026). You can still ask: write down when the outage started and ended, and contact Mint Mobile on 800-683-7392 once service is back.
When will the Mint Mobile outage be fixed?
Only Mint Mobile knows. If Mint Mobile lists the problem on its official support pages or app, that is where an estimated fix time appears. We cannot see Mint Mobile's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
How can I call or text during a Mint Mobile outage?
Turn on Wi-Fi calling if you have Wi-Fi: calls and texts then go over the internet instead of the mobile network. Emergency calls can often still connect through another network even when your phone shows SOS only.
Is isitupordown.com part of Mint Mobile?
No. isitupordown.com is an independent outage checker and is not affiliated with Mint Mobile. We cannot fix outages or see Mint Mobile's account systems. The contact details on this page come from Mint Mobile's official website, checked on October 16, 2026.
What network does Mint Mobile use?
Mint Mobile uses T-Mobile's network. If that network has an outage, Mint Mobile customers are usually affected too, but report it to Mint Mobile: it handles your account.
isitupordown.com is independent and is not Mint Mobile. We do not run its network or see your account. The contact details on this page come from Mint Mobile's official website, checked on October 16, 2026; follow the source links to confirm them.