Is AT&T down? › Report an outage
How to report an AT&T outage
To report an AT&T outage, call 800.331.0500 (24/7), AT&T's wireless support. Check AT&T's official outage page at att.com first to see if AT&T already knows about it.
Official ways to report an AT&T outage
- Phone
- 800.331.0500 Wireless support, 24/7 source
- 611 Wireless support (from an AT&T mobile), 24/7 source
- App
- AT&T app: AT&T account and support app source
- Online
- Check for outages att.com
From AT&T's official website, checked on October 16, 2026. Numbers and pages can change: if one does not work, use the contact page on att.com.
Step by step
- Check it is not just you. Our live AT&T page shows reports from other AT&T customers in the US in the last 24 hours, and the outage map shows where they are.
- Check AT&T's official outage page and enter your ZIP code or sign in, to see if AT&T already knows about a problem near you.
- Report it to AT&T:
- Phone: 800.331.0500, wireless support
- Write down when the outage started and when service came back. You need the times if you ask AT&T for a credit.
- Report it on our AT&T page too, so people near you can see it is not just them.
Can I get a credit for an AT&T outage?
AT&T says that under the AT&T Guarantee it credits a full day of service after a qualifying wireless outage: downtime of 60 minutes or more caused by a single incident affecting 8 or more towers, and you must have been connected to an affected tower when the outage began. AT&T says these credits are applied proactively to your bill, for consumers only, and other restrictions and exclusions apply. Source
After the nationwide AT&T wireless outage on February 22, 2024, AT&T said on February 24, 2024 that it was applying a credit for potentially impacted accounts. Source
When will it be fixed?
Only AT&T knows. If AT&T lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see AT&T's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
Tell others it is not just them
A report on our page does not reach AT&T, but it shows other AT&T customers nearby what is happening. Reports are anonymous.
Reporting an AT&T outage: questions
How do I report an AT&T outage?
You can report it by phone on 800.331.0500. AT&T's official outage page is https://www.att.com/outages/. Reporting it to AT&T is what gets it fixed; reports on isitupordown.com only help other customers see it is not just them.
What is the AT&T outage phone number?
We did not find a separate outage line on AT&T's website, so call its main number. Wireless support: 800.331.0500 (24/7). Wireless support (from an AT&T mobile): 611 (24/7). These numbers come from AT&T's official website, checked on October 16, 2026.
Can I get a credit for an AT&T outage?
AT&T says that under the AT&T Guarantee it credits a full day of service after a qualifying wireless outage: downtime of 60 minutes or more caused by a single incident affecting 8 or more towers, and you must have been connected to an affected tower when the outage began. AT&T says these credits are applied proactively to your bill, for consumers only, and other restrictions and exclusions apply. After the nationwide AT&T wireless outage on February 22, 2024, AT&T said on February 24, 2024 that it was applying a credit for potentially impacted accounts.
How do I check if there is an AT&T outage in my area?
Use AT&T's official outage page at https://www.att.com/outages/ and enter your ZIP code or sign in. Our live AT&T page at https://isitupordown.com/is-att-down/ shows reports from other customers in the last 24 hours and where they are.
When will the AT&T outage be fixed?
Only AT&T knows. If AT&T lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see AT&T's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
How can I call or text during an AT&T outage?
Turn on Wi-Fi calling if you have Wi-Fi: calls and texts then go over the internet instead of the mobile network. Emergency calls can often still connect through another network even when your phone shows SOS only.
Is isitupordown.com part of AT&T?
No. isitupordown.com is an independent outage checker and is not affiliated with AT&T Wireless. We cannot fix outages or see AT&T's account systems. The contact details on this page come from AT&T's official website, checked on October 16, 2026.
isitupordown.com is independent and is not AT&T. We do not run its network or see your account. The contact details on this page come from AT&T's official website, checked on October 16, 2026; follow the source links to confirm them.