Is Rogers down? › Report an outage
How to report a Rogers outage
To report a Rogers outage, call 1-888-764-3771, Rogers customer support (1-888-ROGERS1). Check Rogers's official outage page at rogers.com first to see if Rogers already knows about it.
Official ways to report a Rogers outage
- Phone
- 1-888-764-3771 Rogers customer support (1-888-ROGERS1) source
- App
- MyRogers app: Rogers account app source
- Online
- Outage map rogers.com
From Rogers's official website, checked on 16 October 2026. Numbers and pages can change: if one does not work, use the contact page on rogers.com.
Step by step
- Check it is not just you. Our live Rogers page shows reports from other Rogers customers in Canada in the last 24 hours, and the outage map shows where they are.
- Check Rogers's official outage page and enter your postal code or sign in, to see if Rogers already knows about a problem near you.
- Report it to Rogers:
- Phone: 1-888-764-3771, Rogers customer support (1-888-ROGERS1)
- Write down when the outage started and when service came back. You need the times if you ask Rogers for a credit.
- Report it on our Rogers page too, so people near you can see it is not just them.
Can I get a credit for a Rogers outage?
We did not find a published outage credit policy on Rogers's website (checked 16 October 2026). You can still ask: write down when the outage started and ended, and contact Rogers on 1-888-764-3771 once service is back.
After the July 8, 2022 network outage, Rogers said on July 9, 2022 that it would proactively credit all customers automatically, and on July 25, 2022 its CEO told a House of Commons committee it had extended five days of credit for every Rogers customer. Rogers also applied a one-day wireless service credit after the April 19, 2021 wireless outage. Source
When will it be fixed?
Only Rogers knows. If Rogers lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see Rogers's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
Tell others it is not just them
A report on our page does not reach Rogers, but it shows other Rogers customers nearby what is happening. Reports are anonymous.
Reporting a Rogers outage: questions
How do I report a Rogers outage?
You can report it by phone on 1-888-764-3771. Rogers's official outage page is https://www.rogers.com/support/outage. Reporting it to Rogers is what gets it fixed; reports on isitupordown.com only help other customers see it is not just them.
What is the Rogers outage phone number?
We did not find a separate outage line on Rogers's website, so call its main number. Rogers customer support (1-888-ROGERS1): 1-888-764-3771. These numbers come from Rogers's official website, checked on 16 October 2026.
Can I get a credit for a Rogers outage?
We did not find a published outage credit policy on Rogers's website (checked 16 October 2026). You can still ask: write down when the outage started and ended, and contact Rogers on 1-888-764-3771 once service is back. After the July 8, 2022 network outage, Rogers said on July 9, 2022 that it would proactively credit all customers automatically, and on July 25, 2022 its CEO told a House of Commons committee it had extended five days of credit for every Rogers customer. Rogers also applied a one-day wireless service credit after the April 19, 2021 wireless outage.
How do I check if there is a Rogers outage in my area?
Use Rogers's official outage page at https://www.rogers.com/support/outage and enter your postal code or sign in. Our live Rogers page at https://isitupordown.com/is-rogers-down/ shows reports from other customers in the last 24 hours and where they are.
When will the Rogers outage be fixed?
Only Rogers knows. If Rogers lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see Rogers's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
How can I call or text during a Rogers outage?
Turn on Wi-Fi calling if you have Wi-Fi: calls and texts then go over the internet instead of the mobile network. Emergency calls can often still connect through another network even when your phone shows SOS only.
Is isitupordown.com part of Rogers?
No. isitupordown.com is an independent outage checker and is not affiliated with Rogers. We cannot fix outages or see Rogers's account systems. The contact details on this page come from Rogers's official website, checked on 16 October 2026.
isitupordown.com is independent and is not Rogers. We do not run its network or see your account. The contact details on this page come from Rogers's official website, checked on 16 October 2026; follow the source links to confirm them.