Is Bell down? › Report an outage
How to report a Bell outage
The fastest way to report a Bell outage is in the MyBell, or call 1 866 310-BELL (2355) (7 days a week, 6 a.m. to 11 p.m.). Check Bell's official outage page at support.bell.ca first to see if Bell already knows about it.
Official ways to report a Bell outage
- Phone
- 1 866 310-BELL (2355) Internet technical support (also Home phone technical support), 7 days a week, 6 a.m. to 11 p.m. source
- 1 800 667-0123 Mobility technical support, 7 days a week, 6 a.m. to 11 p.m. source
- *611 Mobility technical support from a Bell mobile device source
- App
- MyBell: Real-time updates and outage notifications for Bell Internet source
- Online
- Outage check support.bell.ca
From Bell's official website, checked on 16 October 2026. Numbers and pages can change: if one does not work, use the contact page on bell.ca.
Step by step
- Check it is not just you. Our live Bell page shows reports from other Bell customers in Canada in the last 24 hours, and the outage map shows where they are.
- Check Bell's official outage page and enter your postal code or sign in, to see if Bell already knows about a problem near you.
- Report it to Bell:
- App: MyBell
- Phone: 1 866 310-BELL (2355), Internet technical support (also Home phone technical support)
- Write down when the outage started and when service came back. You need the times if you ask Bell for a credit.
- Report it on our Bell page too, so people near you can see it is not just them.
Can I get a credit for a Bell outage?
Bell's terms of service say any credit or refund for a service outage is entirely at Bell's discretion. The same terms limit Bell's liability to the greater of $20 or the service fees payable during the outage, paid on request. Source
When will it be fixed?
Only Bell knows. If Bell lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see Bell's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
Tell others it is not just them
A report on our page does not reach Bell, but it shows other Bell customers nearby what is happening. Reports are anonymous.
Reporting a Bell outage: questions
How do I report a Bell outage?
You can report it in the MyBell or by phone on 1 866 310-BELL (2355). Bell's official outage page is https://support.bell.ca/outage-check. Reporting it to Bell is what gets it fixed; reports on isitupordown.com only help other customers see it is not just them.
What is the Bell outage phone number?
We did not find a separate outage line on Bell's website, so call its main number. Internet technical support (also Home phone technical support): 1 866 310-BELL (2355) (7 days a week, 6 a.m. to 11 p.m.). Mobility technical support: 1 800 667-0123 (7 days a week, 6 a.m. to 11 p.m.). Mobility technical support from a Bell mobile device: *611. These numbers come from Bell's official website, checked on 16 October 2026.
Can I get a credit for a Bell outage?
Bell's terms of service say any credit or refund for a service outage is entirely at Bell's discretion. The same terms limit Bell's liability to the greater of $20 or the service fees payable during the outage, paid on request.
How do I check if there is a Bell outage in my area?
Use Bell's official outage page at https://support.bell.ca/outage-check and enter your postal code or sign in. Our live Bell page at https://isitupordown.com/is-bell-down/ shows reports from other customers in the last 24 hours and where they are.
When will the Bell outage be fixed?
Only Bell knows. If Bell lists the problem on its official outage page, that is where an estimated fix time appears. We cannot see Bell's network: our live page shows whether reports from other customers are still coming in, and a drop in reports usually means service is coming back.
How can I call or text during a Bell outage?
Turn on Wi-Fi calling if you have Wi-Fi: calls and texts then go over the internet instead of the mobile network. Emergency calls can often still connect through another network even when your phone shows SOS only.
Is isitupordown.com part of Bell?
No. isitupordown.com is an independent outage checker and is not affiliated with Bell Canada. We cannot fix outages or see Bell's account systems. The contact details on this page come from Bell's official website, checked on 16 October 2026.
isitupordown.com is independent and is not Bell. We do not run its network or see your account. The contact details on this page come from Bell's official website, checked on 16 October 2026; follow the source links to confirm them.