Is LlamaCloud down? › Outage history

LlamaCloud outage history

LlamaCloud published 35 incidents on its official status page since Oct 16, 2025, 6 of them rated at the highest impact level. 4 were major or long incidents with their own pages; the biggest are listed first. Below them is every smaller incident, then our own 90 day check history.

Is LlamaCloud down right now? →LlamaCloud official status page

Biggest LlamaCloud outages

Ranked by the official impact level, then by how long they lasted. Each has its own page with the cause, the fix time and every official update.

  1. Oct 20, 2025: Major service degradation due to AWS outage 13 hours 29 min · rated "Critical"
  2. Mar 1, 2026: Currently down in EU and NA 2 hours 53 min · rated "Critical"
  3. Dec 9, 2025: [LlamaCloud EU] Partial outage on Index 10 hours 6 min · rated "Major"
  4. Mar 2, 2026: EU LlamaParse partial outage - degraded accuracy 3 hours 31 min · rated "Major"

Every smaller LlamaCloud incident

Minor and short incidents from the LlamaIndex status page, newest first, each with a line from the official updates. Times are UTC.

September 2026

July 2026

June 2026

  • Jun 24, 2026, 01:59 UTC · Elevated API Errors

    2 hours 6 min · rated "Major"

    "We're experiencing an elevated level of API errors and are currently looking into the issue."

  • Jun 16, 2026, 17:21 UTC · Degraded Parsing Throughput

    9 minutes · rated "Major"

    "We are investigating decreased parsing throughput and higher latency"

  • Jun 4, 2026, 21:01 UTC · Parse cost effective degraded

    1 hour 47 min · marked as no impact

    "Degraded performance and increased latency on cost effective mode due to an upstream model provider outage"

  • Jun 3, 2026, 13:43 UTC · Increased parse latency

    24 minutes · rated "Critical"

    "We are continuing to investigate this issue."

May 2026

April 2026

  • Apr 28, 2026, 20:01 UTC · API connectivity issues

    22 minutes · marked as no impact

    "The issue has been identified and a fix is being implemented."

  • Apr 21, 2026, 07:00 UTC · Increased latency on cost_effective

    duration not stated · rated "Minor"

    "Increase latency from upstream provider causing slower than usual parsing on cost_effective mode in EU zone"

March 2026

  • Mar 16, 2026, 22:39 UTC · Jobs not running

    43 minutes · marked as no impact

    "The issue has been identified and a fix is being implemented."

  • Mar 11, 2026, 20:43 UTC · Increase parse v2 and extract latency

    1 hour 39 min · rated "Major"

    "We are continuing to investigate this issue."

  • Mar 10, 2026, 00:32 UTC · Elevated Latency

    1 hour 44 min · rated "Major"

    "The issue has been identified and a fix is being implemented."

  • Mar 6, 2026, 23:46 UTC · Elevated Latency

    2 hours 2 min · rated "Major"

    "We are investigating elevated latency in Parse V2 and Extraction APIs"

  • Mar 3, 2026, 21:58 UTC · High Job Latency

    1 hour 15 min · rated "Major"

    "This incident has been resolved."

  • Mar 2, 2026, 17:52 UTC · System Outage

    2 hours 34 min · rated "Major"

    "A fix has been implemented and we are monitoring the results."

December 2025

November 2025

October 2025

LlamaCloud uptime, last 90 days

Tracked since Oct 7, 2026. Updated Oct 22, 2026, 12:35 UTC.

Uptime100%
Avg response519 ms
Problems, 30 days0
Last problemNone recorded
90 days agoUp Degraded Down No dataToday

Every LlamaCloud problem in the last 90 days

No outages, degraded periods or maintenance recorded since Oct 7, 2026.

Day by day

Day (UTC)UptimeAvg responseWorst
Oct 22, 2026100%242 msUp
Oct 21, 2026100%471 msUp
Oct 20, 2026100%451 msUp
Oct 19, 2026100%426 msUp
Oct 18, 2026100%439 msUp
Oct 17, 2026100%447 msUp
Oct 16, 2026100%727 ms
Oct 15, 2026100%793 ms
Oct 14, 2026100%811 msUp
Oct 13, 2026100%827 msUp
Oct 12, 2026100%899 msUp
Oct 11, 2026100%598 msUp
Oct 10, 2026100%243 msUp
Oct 9, 2026100%268 ms
Oct 8, 2026100%323 msUp
Oct 7, 2026100%335 msUp

LlamaCloud outage questions

Was LlamaCloud down today?

No. We recorded no LlamaCloud outage, degraded period or maintenance today (Oct 22, 2026, UTC).

Was LlamaCloud down yesterday?

No. We recorded no LlamaCloud outage, degraded period or maintenance yesterday (Oct 21, 2026, UTC).

When was LlamaCloud last down?

The latest incident on the LlamaIndex status page started Sep 29, 2026, 14:19 UTC: 400 errors for some extract schemas (1 hour 44 min).

What was the biggest LlamaCloud outage?

Of the incidents on record since Oct 16, 2025, the biggest was on Oct 20, 2025: Major service degradation due to AWS outage. The LlamaIndex status page rated it "Critical" and it lasted 13 hours 29 min.

How often does LlamaCloud go down?

LlamaCloud's status page posted 35 incidents since Oct 16, 2025, 1 of them in the last 30 days. Most incidents affect part of the service, not all of it. Uptime from our own checks over the last 90 days: 100%.

Times are UTC. Official incidents are the company's own posts, quoted from the LlamaIndex status page. Problem periods start when the official status page or our checks first show a problem and end when the service is next found working, so durations are accurate to within a few minutes. Recent outages across all services.