Is LlamaCloud down? › Outage history › Mar 1, 2026
LlamaCloud outage on Mar 1, 2026: what happened
On Mar 1, 2026, the LlamaIndex status page reported "Currently down in EU and NA". About 2 hours 53 min: from Mar 1, 2026, 13:31 UTC to Mar 1, 2026, 16:24 UTC, by the official start and resolution times.
LlamaCloud right now
At our last refresh (Oct 22, 2026, 12:35 UTC) LlamaCloud was up: All Systems Operational.
- Started
- Mar 1, 2026, 13:31 UTC
- Resolved
- Mar 1, 2026, 16:24 UTC
- Duration
- 2 hours 53 min
- Official impact
- Critical
- Affected
- LlamaParse API, LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaParse, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse
- Source
- Currently down in EU and NA on the LlamaIndex status page
The LlamaIndex status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the LlamaCloud outage?
The LlamaIndex status page has not published a cause. When it identified the problem at 13:53 UTC on Mar 1, 2026, it said: "We have identified the issue, EU is now back online, US will be soon up."
When was it fixed?
The LlamaIndex status page marked it resolved at Mar 1, 2026, 16:24 UTC, 2 hours 53 min after it started. A fix was in place and being monitored from Mar 1, 2026, 14:23 UTC.
Timeline of official updates
Every update the LlamaIndex status page posted, oldest first. Times are UTC.
Mar 1, 2026, 13:31 UTC investigating
We are currently investigating the issue
Mar 1, 2026, 13:52 UTC investigating
We are continuing to investigate this issue.
Mar 1, 2026, 13:53 UTC identified
We have identified the issue, EU is now back online, US will be soon up.
Mar 1, 2026, 14:23 UTC monitoring
We have identify the issue and deploy a fix. Service are going back to normal progressively
Mar 1, 2026, 14:28 UTC monitoring
We are continuing to monitor for any further issues.
Mar 1, 2026, 16:24 UTC resolved
This incident has been resolved.
LlamaCloud outage questions
What caused the LlamaCloud outage on Mar 1, 2026?
The LlamaIndex status page has not published a cause. When it identified the problem (Mar 1, 2026, 13:53 UTC) it said: "We have identified the issue, EU is now back online, US will be soon up."
When was the LlamaCloud outage on Mar 1, 2026 fixed?
The LlamaIndex status page marked it resolved at Mar 1, 2026, 16:24 UTC, 2 hours 53 min after it started. A fix was in place and being monitored from Mar 1, 2026, 14:23 UTC.
How long did the LlamaCloud outage last?
About 2 hours 53 min: from Mar 1, 2026, 13:31 UTC to Mar 1, 2026, 16:24 UTC, by the official start and resolution times.
Was LlamaCloud completely down?
The LlamaIndex status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness. The affected parts listed were: LlamaParse API, LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaParse, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse.
Which parts of LlamaCloud were affected?
The LlamaIndex status page listed: LlamaParse API, LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaParse, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse.
Other recent LlamaCloud incidents
- 400 errors for some extract schemas Sep 29, 2026, 14:19 UTC, 1 hour 44 min
- High error rate for agentic parse in EU Sep 17, 2026, 18:48 UTC, 1 hour 41 min
- High latency for Parse API Jul 30, 2026, 23:11 UTC, 12 minutes
- Website Login Issues Jul 16, 2026, 09:44 UTC, 38 minutes
- Elevated latency for parse & extract APIs Jul 14, 2026, 17:36 UTC, 11 minutes
- Degraded parsing latency Jul 2, 2026, 02:40 UTC, 1 hour 59 min
Full LlamaCloud outage history and biggest outages → · Recent outages across all services →
Quotes are the LlamaIndex status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with LlamaCloud. Times are UTC.