Is LlamaCloud down? › Outage history › Mar 2, 2026
LlamaCloud partial outage on Mar 2, 2026: what happened
On Mar 2, 2026, the LlamaIndex status page reported "EU LlamaParse partial outage - degraded accuracy". About 3 hours 31 min: from Mar 2, 2026, 11:26 UTC to Mar 2, 2026, 14:58 UTC, by the official start and resolution times.
LlamaCloud right now
At our last refresh (Oct 22, 2026, 12:35 UTC) LlamaCloud was up: All Systems Operational.
- Started
- Mar 2, 2026, 11:26 UTC
- Resolved
- Mar 2, 2026, 14:58 UTC
- Duration
- 3 hours 31 min
- Official impact
- Major
- Affected
- LlamaParse API, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse
- Source
- EU LlamaParse partial outage - degraded accuracy on the LlamaIndex status page
The LlamaIndex status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the LlamaCloud partial outage?
The LlamaIndex status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The LlamaIndex status page marked it resolved at Mar 2, 2026, 14:58 UTC, 3 hours 31 min after it started.
Timeline of official updates
Every update the LlamaIndex status page posted, oldest first. Times are UTC.
Mar 2, 2026, 11:26 UTC investigating
We are currently investigating this issue.
Mar 2, 2026, 11:26 UTC investigating
We are continuing to investigate this issue.
Mar 2, 2026, 14:58 UTC resolved
This incident has been resolved.
LlamaCloud partial outage questions
What caused the LlamaCloud partial outage on Mar 2, 2026?
The LlamaIndex status page has not published a cause.
When was the LlamaCloud partial outage on Mar 2, 2026 fixed?
The LlamaIndex status page marked it resolved at Mar 2, 2026, 14:58 UTC, 3 hours 31 min after it started.
How long did the LlamaCloud partial outage last?
About 3 hours 31 min: from Mar 2, 2026, 11:26 UTC to Mar 2, 2026, 14:58 UTC, by the official start and resolution times.
Was LlamaCloud completely down?
No. The LlamaIndex status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: LlamaParse API, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse.
Which parts of LlamaCloud were affected?
The LlamaIndex status page listed: LlamaParse API, LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse.
Other recent LlamaCloud incidents
- 400 errors for some extract schemas Sep 29, 2026, 14:19 UTC, 1 hour 44 min
- High error rate for agentic parse in EU Sep 17, 2026, 18:48 UTC, 1 hour 41 min
- High latency for Parse API Jul 30, 2026, 23:11 UTC, 12 minutes
- Website Login Issues Jul 16, 2026, 09:44 UTC, 38 minutes
- Elevated latency for parse & extract APIs Jul 14, 2026, 17:36 UTC, 11 minutes
- Degraded parsing latency Jul 2, 2026, 02:40 UTC, 1 hour 59 min
Full LlamaCloud outage history and biggest outages → · Recent outages across all services →
Quotes are the LlamaIndex status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with LlamaCloud. Times are UTC.