AI API status › Image and video APIs
Is HeyGen API down right now?
Live HeyGen API status, checked every minute from HeyGen API's official status page, plus reports from other users.
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HeyGen API is up
All Systems Operational
Official status page · 646 ms · checked 12:28 UTCHeyGen API official status page →
HeyGen API uptime and outages
Tracked since Oct 7, 2026. Updated Oct 22, 2026, 12:35 UTC.
Recent HeyGen API problems
No outages, degraded periods or maintenance recorded since Oct 7, 2026.
Recent HeyGen API incidents
Biggest outages and full history →- incident fixed and monitoring Oct 10, 2026, 00:37 UTC · 28 hours 19 min
- Video Agent Outage Oct 4, 2026, 22:13 UTC · 42 minutes
- HeyGen Video Workflow Failures Sep 18, 2026, 23:03 UTC · 6 hours 17 min · rated "Minor"
- Seedance Outage Sep 16, 2026, 18:55 UTC · 2 minutes · rated "Major"
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions Sep 9, 2026, 19:25 UTC · 3 hours 39 min · rated "Major"
From HeyGen API's official status page. Major and long incidents have their own page with the cause and fix time.
Where HeyGen API problems are reported
Where people reported HeyGen API problems in the last 24 hours, by country, region and city.
0 in 24 hours0 in the last houras of Oct 22, 2026, 12:35 UTC
Top regions
- No reports in the last 24 hours.
Top cities
- No city has 5 or more reports.
For privacy a city is listed only once 5 or more people there have reported in 24 hours.
Map of user reports in the last 24 hours, not HeyGen API's official outage map. Each report is one visitor to this site saying something is not working, placed by the approximate location of their connection. A region in the list means people there reported problems, not that an outage is confirmed.
Having problems with HeyGen API?
Tell others: tap what is not working. Reports are anonymous.
Use this status
Put a live HeyGen API status badge in a README or your docs, or read it as JSON. Free, no key: API and MCP docs.
[](https://isitupordown.com/is-heygen-down/)curl https://isitupordown.com/v1/status/heygenWhat to do if HeyGen API is not working
- Check the status card at the top of this page. If HeyGen API reports an incident, the errors are on their side.
- Retry failed requests with exponential backoff (for example 1, 2, 4, 8 seconds, with some random jitter). Short 500, 502, 503 and 529 errors often clear within minutes.
- A 429 error means a rate limit or quota, not an outage: check your usage limits and tier, and slow down or batch requests.
- A 401 or 403 error usually means the API key is wrong, revoked or out of credit: check the key and your billing page.
- Check the model name: retired or renamed models return errors that look like an outage.
- Keep a fallback: route to another provider or model while HeyGen API is down (see the alternatives below), or use a router that switches automatically.
HeyGen API outage questions
Is HeyGen API down right now?
The card at the top of this page reads HeyGen API's official status page live, and times HeyGen API's API from our servers every few minutes. If the official page shows an incident, the problem is on HeyGen API's side.
When was HeyGen API last down?
We have not recorded a HeyGen API outage or degraded period since we started tracking it on Oct 7, 2026. Its uptime and the full history are on the HeyGen API outage history page.
Why does HeyGen API return 500, 502 or 503 errors?
These are server-side errors: the request reached HeyGen API but it could not answer. They usually come in bursts during incidents or heavy load. Retry with exponential backoff, and check the status above.
What does a 429 error from HeyGen API mean?
429 means too many requests: you hit a rate limit or a usage quota. It is not an outage. Slow down, batch requests, or raise your limit in your HeyGen API account.
What can I use while HeyGen API is down?
Other image and video apis include Stability AI API, Black Forest Labs, Ideogram API, Leonardo AI, Runway API, Luma AI API. Each has its own status page on this site, so you can check one is working before you switch.
Where is HeyGen API's official status page?
HeyGen API's official status page is https://status.heygen.com. We read it live at the top of this page.