Is Synthesia API down? › Outage history › Jul 28, 2026
Synthesia API partial outage on Jul 28, 2026: what happened
On Jul 28, 2026, the Synthesia status page reported "Login Issues". About 42 hours 1 min: from Jul 28, 2026, 14:42 UTC to Jul 30, 2026, 08:43 UTC, by the official start and resolution times.
Synthesia API right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Synthesia API was up: All Systems Operational.
- Started
- Jul 28, 2026, 14:42 UTC
- Resolved
- Jul 30, 2026, 08:43 UTC
- Duration
- 42 hours 1 min
- Official impact
- Major
- Affected
- Editor
- Source
- Login Issues on the Synthesia status page
The Synthesia status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Synthesia API partial outage?
The Synthesia status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Synthesia status page marked it resolved at Jul 30, 2026, 08:43 UTC, 42 hours 1 min after it started. A fix was in place and being monitored from Jul 28, 2026, 17:18 UTC.
Timeline of official updates
Every update the Synthesia status page posted, oldest first. Times are UTC.
Jul 28, 2026, 14:42 UTC investigating
We are aware of an issue affecting user authentication. Some users may be unexpectedly signed out and may experience difficulty logging back in. Our engineering team is actively investigating, and we will provide updates as more information becomes available. Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
Jul 28, 2026, 16:05 UTC investigating
We are continuing to investigate this issue.
Jul 28, 2026, 17:18 UTC monitoring
A fix has been implemented and we are monitoring the results.
Jul 30, 2026, 08:43 UTC resolved
This incident has been resolved.
Synthesia API partial outage questions
What caused the Synthesia API partial outage on Jul 28, 2026?
The Synthesia status page has not published a cause.
When was the Synthesia API partial outage on Jul 28, 2026 fixed?
The Synthesia status page marked it resolved at Jul 30, 2026, 08:43 UTC, 42 hours 1 min after it started. A fix was in place and being monitored from Jul 28, 2026, 17:18 UTC.
How long did the Synthesia API partial outage last?
About 42 hours 1 min: from Jul 28, 2026, 14:42 UTC to Jul 30, 2026, 08:43 UTC, by the official start and resolution times.
Was Synthesia API completely down?
No. The Synthesia status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Editor.
Which parts of Synthesia API were affected?
The Synthesia status page listed: Editor.
Other recent Synthesia API incidents
- Synthesia Loading Issues Sep 2, 2026, 14:53 UTC, 1 hour 29 min
- Dubbing Issues Aug 11, 2026, 12:15 UTC, 2 hours 43 min
- Performance Issues Aug 6, 2026, 08:18 UTC, 4 hours 34 min
- Login Issues Jul 27, 2026, 14:08 UTC, 3 hours 37 min
- Video Generation Delays Jul 21, 2026, 16:21 UTC, 2 hours 48 min
- Login Issues Jul 16, 2026, 08:27 UTC, 1 hour 57 min
Full Synthesia API outage history and biggest outages → · Recent outages across all services →
Quotes are the Synthesia status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Synthesia API. Times are UTC.