Is Synthesia API down? › Outage history

Synthesia API outage history

Synthesia API published 26 incidents on its official status page since Nov 17, 2025. 2 were major or long incidents with their own pages; the biggest are listed first. Below them is every smaller incident, then our own 90 day check history.

Biggest Synthesia API outages

Ranked by the official impact level, then by how long they lasted. Each has its own page with the cause, the fix time and every official update.

  1. Jul 28, 2026: Login Issues 42 hours 1 min · rated "Major"
  2. Jul 27, 2026: Login Issues 3 hours 37 min · rated "Major"

Every smaller Synthesia API incident

Minor and short incidents from the Synthesia status page, newest first, each with a line from the official updates. Times are UTC.

September 2026

  • Sep 2, 2026, 14:53 UTC · Synthesia Loading Issues

    1 hour 29 min · rated "Minor"

    "This incident has been resolved. Thanks for your patience!"

August 2026

  • Aug 11, 2026, 12:15 UTC · Dubbing Issues

    2 hours 43 min · rated "Minor"

    "The issue has been identified. The team is currently working to improve performance."

  • Aug 6, 2026, 08:18 UTC · Performance Issues

    4 hours 34 min · rated "Minor"

    "All systems are now back to full function. The incident has been resolved."

July 2026

  • Jul 21, 2026, 16:21 UTC · Video Generation Delays

    2 hours 48 min · marked as no impact

    "We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information."

  • Jul 16, 2026, 08:27 UTC · Login Issues

    1 hour 57 min · rated "Major"

    "This incident has been resolved. Thank you for your patience!"

  • Jul 14, 2026, 17:58 UTC · Slow loading times for shared Synthesia videos

    15 minutes · rated "Minor"

    "This incident has now been resolved."

  • Jul 13, 2026, 15:56 UTC · Synthesia Loading Issues

    46 minutes · rated "Major"

    "This incident has been resolved. Thank you for your patience!"

June 2026

  • Jun 1, 2026, 09:59 UTC · Support Service Unavailable

    3 hours 15 min · marked as no impact

    "Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding."

May 2026

  • May 25, 2026, 15:21 UTC · Delayed Generation Delays

    3 hours 40 min · marked as no impact

    "Currently investigating delays on video generations."

  • May 8, 2026, 07:10 UTC · Video Generation Issues

    1 hour 28 min · rated "Minor"

    "We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation."

  • May 6, 2026, 16:43 UTC · Video Generation Delays

    2 hours 27 min · rated "Minor"

    "Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times."

April 2026

  • Apr 28, 2026, 16:56 UTC · Video Generation Delays

    14 hours 56 min · rated "Minor"

    "We're currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There's no ETA for the fix at the moment, but we'll share updates as soon as we have them."

  • Apr 23, 2026, 18:53 UTC · Video Generation Delays

    18 hours 48 min · rated "Minor"

    "This incident has now been resolved."

  • Apr 16, 2026, 10:54 UTC · Synthesia Loading Issues

    1 hour 46 min · rated "Major"

    "We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information."

  • Apr 8, 2026, 14:29 UTC · Video Generation & Performance Issues

    6 hours 38 min · rated "Minor"

    "This incident has now been resolved."

  • Apr 2, 2026, 14:35 UTC · Watch page and Share player failing to display for Interactive videos

    19 minutes · rated "Minor"

    "We're currently experiencing an issue where the Watch page and Share player are failing to display for Interactive videos. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information."

March 2026

  • Mar 27, 2026, 14:24 UTC · Video Generation Delays

    3 hours 22 min · marked as no impact

    "This incident has been resolved. Thank you for your patience."

  • Mar 18, 2026, 15:41 UTC · Video Generation Delays

    19 hours 52 min · rated "Minor"

    "We're experiencing further delays with video generation. Our Engineering teams have identified the issue, and we're working to restore generation times to normal. We'll provide additional updates as information becomes available."

  • Mar 9, 2026, 13:13 UTC · Video Generation Outage

    16 minutes · rated "Minor"

    "A fix has been implemented, and the issue has now been resolved."

February 2026

  • Feb 4, 2026, 12:39 UTC · Issue previewing and generating speech with a subset of voices

    4 hours 33 min · rated "Minor"

    "We're currently experiencing issues previewing and generating speech with the below subset of voices. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information."

January 2026

  • Jan 28, 2026, 16:12 UTC · Video Generation Outage

    4 hours 4 min · rated "Minor"

    "Our initial investigation established that the issue was caused by a cloud services provider, and will provide additional updates as soon as we have more information."

  • Jan 26, 2026, 14:19 UTC · Editor and interactive share player failing to load

    1 hour 53 min · rated "Major"

    "Our Engineering Teams have identified the issue, and a fix is being currently being implemented."

  • Jan 20, 2026, 11:39 UTC · App failing to load

    17 minutes · rated "Major"

    "Our Engineering Teams have now released a fix, and the issue has been resolved."

November 2025

  • Nov 17, 2025, 21:32 UTC · New User Sign-In Failure

    24 hours 15 min · rated "Minor"

    "A fix has been implemented and we are monitoring the results."

Synthesia API uptime, last 90 days

Tracked since Oct 7, 2026. Updated Oct 22, 2026, 12:35 UTC.

Uptime100%
Avg response704 ms
Problems, 30 days0
Last problemNone recorded
90 days agoUp Degraded Down No dataToday

Every Synthesia API problem in the last 90 days

No outages, degraded periods or maintenance recorded since Oct 7, 2026.

Day by day

Day (UTC)UptimeAvg responseWorst
Oct 22, 2026100%531 msUp
Oct 21, 2026100%484 msUp
Oct 20, 2026100%604 msUp
Oct 19, 2026100%509 msUp
Oct 18, 2026100%510 msUp
Oct 17, 2026100%543 msUp
Oct 16, 2026100%1506 ms
Oct 15, 2026100%1154 msUp
Oct 14, 2026100%1261 msUp
Oct 13, 2026100%1588 msUp
Oct 12, 2026100%1294 msUp
Oct 11, 2026100%733 msUp
Oct 10, 2026100%112 msUp
Oct 9, 2026100%118 ms
Oct 8, 2026100%120 msUp
Oct 7, 2026100%203 msUp

Synthesia API outage questions

Was Synthesia API down today?

No. We recorded no Synthesia API outage, degraded period or maintenance today (Oct 22, 2026, UTC).

Was Synthesia API down yesterday?

No. We recorded no Synthesia API outage, degraded period or maintenance yesterday (Oct 21, 2026, UTC).

When was Synthesia API last down?

The latest incident on the Synthesia status page started Sep 2, 2026, 14:53 UTC: Synthesia Loading Issues (1 hour 29 min).

What was the biggest Synthesia API outage?

Of the incidents on record since Nov 17, 2025, the biggest was on Jul 28, 2026: Login Issues. The Synthesia status page rated it "Major" and it lasted 42 hours 1 min.

How often does Synthesia API go down?

Synthesia API's status page posted 26 incidents since Nov 17, 2025, 0 of them in the last 30 days. Most incidents affect part of the service, not all of it. Uptime from our own checks over the last 90 days: 100%.

Times are UTC. Official incidents are the company's own posts, quoted from the Synthesia status page. Problem periods start when the official status page or our checks first show a problem and end when the service is next found working, so durations are accurate to within a few minutes. Recent outages across all services.