Is Synthesia API down? › Outage history › Jul 27, 2026

Synthesia API partial outage on Jul 27, 2026: what happened

On Jul 27, 2026, the Synthesia status page reported "Login Issues". About 3 hours 37 min: from Jul 27, 2026, 14:08 UTC to Jul 27, 2026, 17:46 UTC, by the official start and resolution times.

Synthesia API right now

At our last refresh (Oct 22, 2026, 12:35 UTC) Synthesia API was up: All Systems Operational.

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Started
Jul 27, 2026, 14:08 UTC
Resolved
Jul 27, 2026, 17:46 UTC
Duration
3 hours 37 min
Official impact
Major
Affected
Editor
Source
Login Issues on the Synthesia status page

The Synthesia status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Synthesia API partial outage?

The Synthesia status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Synthesia status page marked it resolved at Jul 27, 2026, 17:46 UTC, 3 hours 37 min after it started. A fix was in place and being monitored from Jul 27, 2026, 14:54 UTC. Its resolution note: "This incident has been resolved. Thank you for your patience!"

Timeline of official updates

Every update the Synthesia status page posted, oldest first. Times are UTC.

  1. Jul 27, 2026, 14:08 UTC investigating

    We are aware of an issue affecting user authentication. Some users may be unexpectedly signed out and may experience difficulty logging back in. Our engineering team is actively investigating, and we will provide updates as more information becomes available. Our sincere apologies for the inconvenience, and thank you for your patience in the interim.

  2. Jul 27, 2026, 14:54 UTC monitoring

    A fix has been implemented and we are monitoring the results.

  3. Jul 27, 2026, 16:14 UTC investigating

    We are continuing to investigate this issue.

  4. Jul 27, 2026, 17:23 UTC monitoring

    A fix has been implemented and we are monitoring the results.

  5. Jul 27, 2026, 17:46 UTC resolved

    This incident has been resolved. Thank you for your patience!

Synthesia API partial outage questions

What caused the Synthesia API partial outage on Jul 27, 2026?

The Synthesia status page has not published a cause.

When was the Synthesia API partial outage on Jul 27, 2026 fixed?

The Synthesia status page marked it resolved at Jul 27, 2026, 17:46 UTC, 3 hours 37 min after it started. A fix was in place and being monitored from Jul 27, 2026, 14:54 UTC. Its resolution note: "This incident has been resolved. Thank you for your patience!"

How long did the Synthesia API partial outage last?

About 3 hours 37 min: from Jul 27, 2026, 14:08 UTC to Jul 27, 2026, 17:46 UTC, by the official start and resolution times.

Was Synthesia API completely down?

No. The Synthesia status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Editor.

Which parts of Synthesia API were affected?

The Synthesia status page listed: Editor.

Other recent Synthesia API incidents

Full Synthesia API outage history and biggest outages → · Recent outages across all services →

Quotes are the Synthesia status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Synthesia API. Times are UTC.