Is Gmail down? › Outage history › May 21, 2026

Gmail partial outage on May 21, 2026: what happened

On May 21, 2026, the Google Workspace status dashboard reported "Gmail users are experiencing delayed delivery of messages sent from the bank.in domains.". About 8 hours 47 min: from May 21, 2026, 07:00 UTC to May 21, 2026, 15:47 UTC, by the official start and resolution times.

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Started
May 21, 2026, 07:00 UTC
Resolved
May 21, 2026, 15:47 UTC
Duration
8 hours 47 min
Official impact
Service disruption
Affected
Gmail

The Google Workspace status dashboard rated the impact "Service disruption": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Gmail partial outage?

The Google Workspace status dashboard has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Google Workspace status dashboard marked it resolved at May 21, 2026, 15:47 UTC, 8 hours 47 min after it started. Its resolution note: "Summary Gmail users experienced delayed delivery of messages sent from the bank.in domains. Description Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the ..."

Timeline of official updates

Every update the Google Workspace status dashboard posted, oldest first. Times are UTC.

  1. May 21, 2026, 15:37 UTC service disruption

    Summary Gmail users are experiencing delayed delivery of messages sent from the bank.in domains. Description We are experiencing an issue with Gmail beginning on Thursday, 2026-05-21 at 00:00 PDT. Mitigation efforts are currently underway by our engineering team. We will provide the next update by Thursday, 2026-05-21 at 09:30 PDT. Diagnosis / Customer Symptoms Gmail users are experiencing delayed delivery of messages sent from the bank.in domains. Workaround None at this time.

  2. May 21, 2026, 16:09 UTC resolved

    Summary Gmail users experienced delayed delivery of messages sent from the bank.in domains. Description Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the system to ensure continued stability. Diagnosis / Customer Symptoms Customers should expect new messages to be delivered normally, older emails could take some time as the senders continue to retry. Workaround This issue is now mitigated.

Gmail partial outage questions

What caused the Gmail partial outage on May 21, 2026?

The Google Workspace status dashboard has not published a cause.

When was the Gmail partial outage on May 21, 2026 fixed?

The Google Workspace status dashboard marked it resolved at May 21, 2026, 15:47 UTC, 8 hours 47 min after it started. Its resolution note: "Summary Gmail users experienced delayed delivery of messages sent from the bank.in domains. Description Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the ..."

How long did the Gmail partial outage last?

About 8 hours 47 min: from May 21, 2026, 07:00 UTC to May 21, 2026, 15:47 UTC, by the official start and resolution times.

Was Gmail completely down?

No. The Google Workspace status dashboard rated the impact "Service disruption": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Gmail.

Which parts of Gmail were affected?

The Google Workspace status dashboard listed: Gmail.

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Quotes are the Google Workspace status dashboard's own words, from the official incident. Is It Up or Down is independent and not affiliated with Gmail. Times are UTC.