Is Gmail down? › Outage history › Apr 8, 2026
Gmail partial outage on Apr 8, 2026: what happened
On Apr 8, 2026, the Google Workspace status dashboard reported "Customers may experience delays in receiving and sending emails.". About 8 hours 10 min: from Apr 8, 2026, 13:30 UTC to Apr 8, 2026, 21:40 UTC, by the official start and resolution times.
Gmail right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Gmail was up: No open Gmail incidents on Google's status dashboard.
- Started
- Apr 8, 2026, 13:30 UTC
- Resolved
- Apr 8, 2026, 21:40 UTC
- Duration
- 8 hours 10 min
- Official impact
- Service disruption
- Affected
- Gmail
- Source
- Customers may experience delays in receiving and sending emails. on the Google Workspace status dashboard
The Google Workspace status dashboard rated the impact "Service disruption": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Gmail partial outage?
"The root cause was identified as increased connection errors to external mail services hosted by a specific 3rd party provider. Remediation and Prevention The issue was detected by our engineering team through internal alerts."
From the Google Workspace status dashboard, incident report, Apr 17, 2026, 09:10 UTC.
When was it fixed?
The Google Workspace status dashboard marked it resolved at Apr 8, 2026, 21:40 UTC, 8 hours 10 min after it started. Its resolution note: "Title Customers may have experienced delays in receiving and sending emails. Description The issue with Gmail has been resolved for all affected users as of Wednesday, 2026-04-08 14:49 PDT. Our engineering team identified a potential issue with a noisy neighbour and has successfully mitigated ..."
Timeline of official updates
Every update the Google Workspace status dashboard posted, oldest first. Times are UTC.
Apr 8, 2026, 18:22 UTC service disruption
Title: Customers may experience delays in receiving and sending emails. Description: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 12:00 PDT with current details. Symptoms: Customers may experience delays in receiving and sending emails. Workaround: None at this time.
Apr 8, 2026, 19:02 UTC service disruption
Title: Customers may experience delays in receiving and sending emails. Description: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 13:00 PDT with current details. Symptoms: Customers may experience delays in receiving and sending emails. Workaround: None at this time.
Apr 8, 2026, 20:03 UTC service disruption
Title: Customers may experience delays in receiving and sending emails. Description: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 15:00 PDT with current details. Symptoms: Customers may experience delays in receiving and sending emails. Workaround: None at this time.
Apr 8, 2026, 21:49 UTC service disruption
Title Customers may have experienced delays in receiving and sending emails. Description We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning on Wednesday, 2026-04-08 06:30 PDT. Our engineering team has applied the mitigation, and our internal monitoring indicates that delays and errors have subsided. We will continue to monitor for service stability to ensure full recovery. We will provide an update by Wednesday, 2026-04-08 16:00 PDT with current details. Symptoms Customers may have experienced delays in receiving and sending emails. Workaround None at this time.
Apr 8, 2026, 22:54 UTC resolved
Title Customers may have experienced delays in receiving and sending emails. Description The issue with Gmail has been resolved for all affected users as of Wednesday, 2026-04-08 14:49 PDT. Our engineering team identified a potential issue with a noisy neighbour and has successfully mitigated impact. A full root cause analysis is in progress and further details will be shared through a subsequent incident report. We thank you for your patience while we worked on resolving the issue. Symptoms Customers may have experienced delays in receiving and sending emails. Workaround None at this time.
The official incident report
Published Apr 17, 2026, 09:10 UTC. The opening of the report; the full text is on the official page.
Incident Report Summary On Wednesday, 08 April 2026, Gmail customers may have experienced delays/failures when sending or receiving emails. The impact lasted for a duration of 8 hours, 10 minutes. The issue primarily affected the delivery of messages to external recipient domains, where impacted users observed delays or received failure messages when sending emails. To our customers whose communications were impacted during this disruption, we sincerely apologize. This is not the level of quality and reliability we strive to offer you, and we are taking immediate steps to improve the platform's performance and availability. Root Cause The root cause was identified as increased connection errors to external mail services hosted by a specific 3rd party provider. Remediation and Prevention The issue was detected by our engineering team through internal alerts. Engineering teams immediately started an investigation and took the following steps to contain the impact: External Mail Provider Reachout: Google worked with the external mail provider to unblock connections and prevent similar issues in the future. Teams monitored rejection rates until they returned to normal levels, verifying that the system was healthy for over an hour to confirm resolution. Google is committed to improving its technology and operations to prevent similar service disruptions. Google is committed to preventing a repeat of this issue in the future and is completing the following actions: - Deploy systems to proactively track external blocklists and alert on degradation before users are impacted. - Improve monitoring and alerting systems to proactively detect errors related to external email recipient communication. Detailed Description of Impact On Wednesday, 8 April 2026, starting at ...
Read the full report on the Google Workspace status dashboard
Gmail partial outage questions
What caused the Gmail partial outage on Apr 8, 2026?
In its incident report (Apr 17, 2026, 09:10 UTC), the Google Workspace status dashboard said: "The root cause was identified as increased connection errors to external mail services hosted by a specific 3rd party provider. Remediation and Prevention The issue was detected by our engineering team through internal alerts."
When was the Gmail partial outage on Apr 8, 2026 fixed?
The Google Workspace status dashboard marked it resolved at Apr 8, 2026, 21:40 UTC, 8 hours 10 min after it started. Its resolution note: "Title Customers may have experienced delays in receiving and sending emails. Description The issue with Gmail has been resolved for all affected users as of Wednesday, 2026-04-08 14:49 PDT. Our engineering team identified a potential issue with a noisy neighbour and has successfully mitigated ..."
How long did the Gmail partial outage last?
About 8 hours 10 min: from Apr 8, 2026, 13:30 UTC to Apr 8, 2026, 21:40 UTC, by the official start and resolution times.
Was Gmail completely down?
No. The Google Workspace status dashboard rated the impact "Service disruption": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Gmail.
Which parts of Gmail were affected?
The Google Workspace status dashboard listed: Gmail.
Other recent Gmail incidents
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- Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues. May 6, 2026, 16:00 UTC, 15 days 6 hours
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Full Gmail outage history and biggest outages → · Recent outages across all services →
Quotes are the Google Workspace status dashboard's own words, from the official incident. Is It Up or Down is independent and not affiliated with Gmail. Times are UTC.