Is Voiceflow down? › Outage history › Nov 18, 2025

Voiceflow partial outage on Nov 18, 2025: what happened

On Nov 18, 2025, the Voiceflow status page reported "Partial Outage". About 3 hours 1 min: from Nov 18, 2025, 13:58 UTC to Nov 18, 2025, 16:59 UTC, by the official start and resolution times.

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Started
Nov 18, 2025, 13:58 UTC
Resolved
Nov 18, 2025, 16:59 UTC
Duration
3 hours 1 min
Official impact
Major
Source
Partial Outage on the Voiceflow status page

The Voiceflow status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Voiceflow partial outage?

"Agents embedded into websites and connected to phone numbers may not behave as expected due to this outage affecting upstream model providers."

From the Voiceflow status page, Nov 18, 2025, 13:58 UTC.

When was it fixed?

The Voiceflow status page marked it resolved at Nov 18, 2025, 16:59 UTC, 3 hours 1 min after it started. Its resolution note: "[The Cloudflare outage](https://www.cloudflarestatus.com/) appears to be mostly resolved, and our services are responding and stable, we will continue monitoring the situation."

Timeline of official updates

Every update the Voiceflow status page posted, oldest first. Times are UTC.

  1. Nov 18, 2025, 13:58 UTC identified

    > Our WAF (Web Application Firewall), hosted by Cloudflare, is experiencing an outage. [This outage is affecting millions of services across the internet](https://www.cloudflarestatus.com/). The outage means that users are currently unable to login to Voiceflow and make modifications to their projects. Agents embedded into websites and connected to phone numbers may not behave as expected due to this outage affecting upstream model providers.

  2. Nov 18, 2025, 16:59 UTC resolved

    [The Cloudflare outage](https://www.cloudflarestatus.com/) appears to be mostly resolved, and our services are responding and stable, we will continue monitoring the situation.

Voiceflow partial outage questions

What caused the Voiceflow partial outage on Nov 18, 2025?

The Voiceflow status page said (update at Nov 18, 2025, 13:58 UTC): "Agents embedded into websites and connected to phone numbers may not behave as expected due to this outage affecting upstream model providers."

When was the Voiceflow partial outage on Nov 18, 2025 fixed?

The Voiceflow status page marked it resolved at Nov 18, 2025, 16:59 UTC, 3 hours 1 min after it started. Its resolution note: "[The Cloudflare outage](https://www.cloudflarestatus.com/) appears to be mostly resolved, and our services are responding and stable, we will continue monitoring the situation."

How long did the Voiceflow partial outage last?

About 3 hours 1 min: from Nov 18, 2025, 13:58 UTC to Nov 18, 2025, 16:59 UTC, by the official start and resolution times.

Was Voiceflow completely down?

No. The Voiceflow status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

Other recent Voiceflow incidents

Full Voiceflow outage history and biggest outages → · Recent outages across all services →

Quotes are the Voiceflow status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Voiceflow. Times are UTC.