Is Voiceflow down? › Outage history › Sep 16, 2026
Voiceflow partial outage on Sep 16, 2026: what happened
On Sep 16, 2026, the Voiceflow status page reported "Atlas Currently Unavailable". About 8 hours 43 min: from Sep 16, 2026, 20:18 UTC to Sep 17, 2026, 05:01 UTC, by the official start and resolution times.
Voiceflow right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Voiceflow was up: All Systems Operational.
- Started
- Sep 16, 2026, 20:18 UTC
- Resolved
- Sep 17, 2026, 05:01 UTC
- Duration
- 8 hours 43 min
- Official impact
- Major
- Source
- Atlas Currently Unavailable on the Voiceflow status page
The Voiceflow status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Voiceflow partial outage?
The Voiceflow status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Voiceflow status page marked it resolved at Sep 17, 2026, 05:01 UTC, 8 hours 43 min after it started. Its resolution note: "Atlas is back up and fully operational. We identified and fixed an issue in our tool-schema generation that was breaking Atlas conversations, and verified it's working normally."
Timeline of official updates
Every update the Voiceflow status page posted, oldest first. Times are UTC.
Sep 16, 2026, 20:18 UTC investigating
Our in-product AI copilot, Atlas, is currently unavailable. We are actively investigating the issue and will provide updates as our investigation progresses.
Sep 17, 2026, 05:01 UTC resolved
Atlas is back up and fully operational. We identified and fixed an issue in our tool-schema generation that was breaking Atlas conversations, and verified it's working normally.
Voiceflow partial outage questions
What caused the Voiceflow partial outage on Sep 16, 2026?
The Voiceflow status page has not published a cause.
When was the Voiceflow partial outage on Sep 16, 2026 fixed?
The Voiceflow status page marked it resolved at Sep 17, 2026, 05:01 UTC, 8 hours 43 min after it started. Its resolution note: "Atlas is back up and fully operational. We identified and fixed an issue in our tool-schema generation that was breaking Atlas conversations, and verified it's working normally."
How long did the Voiceflow partial outage last?
About 8 hours 43 min: from Sep 16, 2026, 20:18 UTC to Sep 17, 2026, 05:01 UTC, by the official start and resolution times.
Was Voiceflow completely down?
No. The Voiceflow status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
Other recent Voiceflow incidents
- Degraded Performance - Environment Creation Aug 20, 2026, 18:06 UTC, 1 hour 41 min
- Degraded Service - Knowledge Base Retrieval Jul 8, 2026, 13:28 UTC, 7 hours 12 min
- Knowledge Base Document Uploads Failing Jun 30, 2026, 16:50 UTC, 1 hour 19 min
- Project Generation via Prompt Failing Jun 3, 2026, 13:36 UTC, 1 hour 23 min
- Secrets Variable Substitution Failing Jun 3, 2026, 13:25 UTC, duration not stated
- Widget Colour Settings Reverting to Default May 26, 2026, 13:16 UTC, 1 hour 50 min
Full Voiceflow outage history and biggest outages → · Recent outages across all services →
Quotes are the Voiceflow status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Voiceflow. Times are UTC.