Is Twelve Labs down? › Outage history

Twelve Labs outage history

Twelve Labs published 39 incidents on its official status page since Oct 20, 2025, 1 of them rated at the highest impact level. None was major or long enough for its own page. Below them is every smaller incident, then our own 90 day check history.

Is Twelve Labs down right now? →Twelve Labs official status page

Every smaller Twelve Labs incident

Minor and short incidents from the TwelveLabs status page, newest first, each with a line from the official updates. Times are UTC.

October 2026

September 2026

August 2026

July 2026

June 2026

  • Jun 18, 2026, 09:55 UTC · Some API features are experiencing issues

    9 minutes · rated "Major"

    "Due to an incorrect configuration during the deployment process, the Sync Analyze service experienced an outage for few minutes. We have confirmed that asynchronous services and other related functions were not affected."

  • Jun 9, 2026, 01:39 UTC · Some API features are experiencing issues

    7 minutes · rated "Major"

    "All affected API features have recovered."

  • Jun 5, 2026, 20:45 UTC · Analyze Disruption

    58 minutes · rated "Major"

    "On June 5, 2026 from 1:38 PM to 2:43 PM PDT (~65 minutes), the Analyze API (including video summarize) experienced elevated error rates."

May 2026

  • May 23, 2026, 15:37 UTC · Video Indexing, Upload & Analyze Disruption

    duration not stated · marked as no impact

    "Resolved - On May 23, 2026 from 5:28 AM to 6:47 AM PDT (~79 minutes), the Index/Upload API, Embed API (Marengo 3.0 - Video), Analyze API, and Asset API experienced a major outage."

  • May 17, 2026, 03:30 UTC · Video Embedding & Search Disruption

    duration not stated · marked as no impact

    "On May 16, 2026 from 8:28 PM to 9:35 PM PDT (~67 minutes), the Embed API (Marengo 3.0 - Video) and Index/Upload API (Marengo 3.0) experienced a major outage. Customers attempting to embed videos, search using Marengo 3."

April 2026

  • Apr 24, 2026, 09:00 UTC · Elevated Errors on Search and Index APIs

    duration not stated · marked as no impact

    ". On April 24, 2026, customers experienced errors when using the TwelveLabs Search API. The issue was caused by unexpected memory pressure on a core infrastructure component, which caused search requests to return errors instead of results."

October 2025

  • Oct 20, 2025, 08:20 UTC · Dashboard Major Outage

    2 minutes · rated "Critical"

    "This incident has been resolved."

Twelve Labs uptime, last 90 days

Tracked since Oct 7, 2026. Updated Oct 22, 2026, 12:35 UTC.

Uptime100%
Avg response487 ms
Problems, 30 days1
Last problemOct 15, 2026
90 days agoUp Degraded Down No dataToday

Every Twelve Labs problem in the last 90 days

  • Degraded

    Some API features are experiencing issues

    Oct 15, 2026, 09:14 UTC · lasted 13 minutes · from Twelve Labs's official status page

Day by day

Day (UTC)UptimeAvg responseWorst
Oct 22, 2026100%347 msUp
Oct 21, 2026100%480 msUp
Oct 20, 2026100%488 msUp
Oct 19, 2026100%421 msUp
Oct 18, 2026100%426 msUp
Oct 17, 2026100%448 msUp
Oct 16, 2026100%549 ms
Oct 15, 2026100%516 msDegraded
Oct 14, 2026100%518 msUp
Oct 13, 2026100%521 ms
Oct 12, 2026100%518 msUp
Oct 11, 2026100%511 msUp
Oct 10, 2026100%536 msUp
Oct 9, 2026100%568 msUp
Oct 8, 2026100%480 msUp
Oct 7, 2026100%470 msUp

Twelve Labs outage questions

Was Twelve Labs down today?

No. We recorded no Twelve Labs outage, degraded period or maintenance today (Oct 22, 2026, UTC).

Was Twelve Labs down yesterday?

No. We recorded no Twelve Labs outage, degraded period or maintenance yesterday (Oct 21, 2026, UTC).

When was Twelve Labs last down?

The latest problem was on Oct 15, 2026, 09:14 UTC and lasted 13 minutes: Some API features are experiencing issues.

How often does Twelve Labs go down?

Twelve Labs's status page posted 39 incidents since Oct 20, 2025, 8 of them in the last 30 days. Most incidents affect part of the service, not all of it. Uptime from our own checks over the last 90 days: 100%.

Times are UTC. Official incidents are the company's own posts, quoted from the TwelveLabs status page. Problem periods start when the official status page or our checks first show a problem and end when the service is next found working, so durations are accurate to within a few minutes. Recent outages across all services.