Is Runway API down? › Outage history › May 13, 2026
Runway API partial outage on May 13, 2026: what happened
On May 13, 2026, the Runway status page reported "We've identified a problem and are working on a fix". About 4 hours 21 min: from May 13, 2026, 09:11 UTC to May 13, 2026, 13:32 UTC, by the official start and resolution times.
Runway API right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Runway API was up: All Systems Operational.
- Started
- May 13, 2026, 09:11 UTC
- Resolved
- May 13, 2026, 13:32 UTC
- Duration
- 4 hours 21 min
- Official impact
- Major
- Affected
- App, Backend, Public API
- Source
- We've identified a problem and are working on a fix on the Runway status page
The Runway status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Runway API partial outage?
The Runway status page has not published a cause. When it identified the problem at 10:24 UTC on May 13, 2026, it said: "We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon."
When was it fixed?
The Runway status page marked it resolved at May 13, 2026, 13:32 UTC, 4 hours 21 min after it started. A fix was in place and being monitored from May 13, 2026, 12:29 UTC. Its resolution note: "This incident has now been resolved."
Timeline of official updates
Every update the Runway status page posted, oldest first. Times are UTC.
May 13, 2026, 09:11 UTC investigating
Our engineering team is investigating a problem with Kling tasks affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
May 13, 2026, 10:24 UTC identified
We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.
May 13, 2026, 12:29 UTC monitoring
We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
May 13, 2026, 13:32 UTC resolved
This incident has now been resolved.
Runway API partial outage questions
What caused the Runway API partial outage on May 13, 2026?
The Runway status page has not published a cause. When it identified the problem (May 13, 2026, 10:24 UTC) it said: "We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon."
When was the Runway API partial outage on May 13, 2026 fixed?
The Runway status page marked it resolved at May 13, 2026, 13:32 UTC, 4 hours 21 min after it started. A fix was in place and being monitored from May 13, 2026, 12:29 UTC. Its resolution note: "This incident has now been resolved."
How long did the Runway API partial outage last?
About 4 hours 21 min: from May 13, 2026, 09:11 UTC to May 13, 2026, 13:32 UTC, by the official start and resolution times.
Was Runway API completely down?
No. The Runway status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: App, Backend, Public API.
Which parts of Runway API were affected?
The Runway status page listed: App, Backend, Public API.
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Quotes are the Runway status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Runway API. Times are UTC.