Is Pinecone down? › Outage history › Sep 17, 2026
Pinecone partial outage on Sep 17, 2026: what happened
On Sep 17, 2026, the Pinecone status page reported "[Serverless][AWS][us-west-2] 5xx errors on the readpath". About 11 hours 7 min: from Sep 17, 2026, 05:37 UTC to Sep 17, 2026, 16:44 UTC, by the official start and resolution times.
Pinecone right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Pinecone was up: All Systems Operational.
- Started
- Sep 17, 2026, 05:37 UTC
- Resolved
- Sep 17, 2026, 16:44 UTC
- Duration
- 11 hours 7 min
- Official impact
- Major
- Affected
- AWS us-west-2, Serverless Indexes - AWS us-west-2
- Source
- [Serverless][AWS][us-west-2] 5xx errors on the readpath on the Pinecone status page
The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Pinecone partial outage?
The Pinecone status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Pinecone status page marked it resolved at Sep 17, 2026, 16:44 UTC, 11 hours 7 min after it started. A fix was in place and being monitored from Sep 17, 2026, 06:14 UTC.
Timeline of official updates
Every update the Pinecone status page posted, oldest first. Times are UTC.
Sep 17, 2026, 05:37 UTC investigating
We have identified the issue and we are in the process of mitigating.
Sep 17, 2026, 06:14 UTC monitoring
We are recovering and are monitoring to ensure no further errors occur.
Sep 17, 2026, 16:44 UTC resolved
This incident has been resolved.
Pinecone partial outage questions
What caused the Pinecone partial outage on Sep 17, 2026?
The Pinecone status page has not published a cause.
When was the Pinecone partial outage on Sep 17, 2026 fixed?
The Pinecone status page marked it resolved at Sep 17, 2026, 16:44 UTC, 11 hours 7 min after it started. A fix was in place and being monitored from Sep 17, 2026, 06:14 UTC.
How long did the Pinecone partial outage last?
About 11 hours 7 min: from Sep 17, 2026, 05:37 UTC to Sep 17, 2026, 16:44 UTC, by the official start and resolution times.
Was Pinecone completely down?
No. The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: AWS us-west-2, Serverless Indexes - AWS us-west-2.
Which parts of Pinecone were affected?
The Pinecone status page listed: AWS us-west-2, Serverless Indexes - AWS us-west-2.
Other recent Pinecone incidents
- [Inference] 5xx errors on some `llama-text-embed-v2` requests Oct 14, 2026, 14:48 UTC, duration not stated
- [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize Oct 7, 2026, 20:40 UTC, 1 hour 10 min
- [Pods][AWS][us-east-1] Write failures and high latency Sep 28, 2026, 04:13 UTC, 8 minutes
- [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22, 2026, 23:34 UTC, 58 minutes
- 5xx errors on some control plane operations Sep 1, 2026, 15:04 UTC, 4 hours 36 min
- [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests Aug 25, 2026, 15:50 UTC, 21 minutes
Full Pinecone outage history and biggest outages → · Recent outages across all services →
Quotes are the Pinecone status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Pinecone. Times are UTC.