Is Pinecone down? › Outage history › Sep 1, 2026

Pinecone partial outage on Sep 1, 2026: what happened

On Sep 1, 2026, the Pinecone status page reported "5xx errors on some control plane operations". About 4 hours 36 min: from Sep 1, 2026, 15:04 UTC to Sep 1, 2026, 19:40 UTC, by the official start and resolution times.

Pinecone right now

At our last refresh (Oct 22, 2026, 12:35 UTC) Pinecone was up: All Systems Operational.

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Started
Sep 1, 2026, 15:04 UTC
Resolved
Sep 1, 2026, 19:40 UTC
Duration
4 hours 36 min
Official impact
Major
Affected
Console, Index Management, Assistant
Source
5xx errors on some control plane operations on the Pinecone status page

The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Pinecone partial outage?

The Pinecone status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Pinecone status page marked it resolved at Sep 1, 2026, 19:40 UTC, 4 hours 36 min after it started. A fix was in place and being monitored from Sep 1, 2026, 17:00 UTC.

Timeline of official updates

Every update the Pinecone status page posted, oldest first. Times are UTC.

  1. Sep 1, 2026, 15:04 UTC investigating

    We are currently investigating this issue.

  2. Sep 1, 2026, 15:39 UTC investigating

    This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io

  3. Sep 1, 2026, 17:00 UTC monitoring

    Error rates have subsided, we are monitoring the results.

  4. Sep 1, 2026, 19:40 UTC resolved

    This incident has been resolved.

Pinecone partial outage questions

What caused the Pinecone partial outage on Sep 1, 2026?

The Pinecone status page has not published a cause.

When was the Pinecone partial outage on Sep 1, 2026 fixed?

The Pinecone status page marked it resolved at Sep 1, 2026, 19:40 UTC, 4 hours 36 min after it started. A fix was in place and being monitored from Sep 1, 2026, 17:00 UTC.

How long did the Pinecone partial outage last?

About 4 hours 36 min: from Sep 1, 2026, 15:04 UTC to Sep 1, 2026, 19:40 UTC, by the official start and resolution times.

Was Pinecone completely down?

No. The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Console, Index Management, Assistant.

Which parts of Pinecone were affected?

The Pinecone status page listed: Console, Index Management, Assistant.

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Quotes are the Pinecone status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Pinecone. Times are UTC.