Is Pinecone down? › Outage history › Jul 9, 2026

Pinecone partial outage on Jul 9, 2026: what happened

On Jul 9, 2026, the Pinecone status page reported "[Serverless][Azure][eastus2] 5xx errors on some requests for some indexes". About 4 hours 47 min: from Jul 9, 2026, 09:50 UTC to Jul 9, 2026, 14:37 UTC, by the official start and resolution times.

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At our last refresh (Oct 22, 2026, 12:35 UTC) Pinecone was up: All Systems Operational.

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Started
Jul 9, 2026, 09:50 UTC
Resolved
Jul 9, 2026, 14:37 UTC
Duration
4 hours 47 min
Official impact
Major
Affected
Azure eastus2, Serverless Indexes - Azure eastus2

The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Pinecone partial outage?

The Pinecone status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Pinecone status page marked it resolved at Jul 9, 2026, 14:37 UTC, 4 hours 47 min after it started. A fix was in place and being monitored from Jul 9, 2026, 14:26 UTC.

Timeline of official updates

Every update the Pinecone status page posted, oldest first. Times are UTC.

  1. Jul 9, 2026, 09:50 UTC investigating

    We are currently investigating this issue.

  2. Jul 9, 2026, 14:26 UTC monitoring

    A fix has been implemented and we are monitoring the results.

  3. Jul 9, 2026, 14:37 UTC resolved

    This incident has been resolved.

Pinecone partial outage questions

What caused the Pinecone partial outage on Jul 9, 2026?

The Pinecone status page has not published a cause.

When was the Pinecone partial outage on Jul 9, 2026 fixed?

The Pinecone status page marked it resolved at Jul 9, 2026, 14:37 UTC, 4 hours 47 min after it started. A fix was in place and being monitored from Jul 9, 2026, 14:26 UTC.

How long did the Pinecone partial outage last?

About 4 hours 47 min: from Jul 9, 2026, 09:50 UTC to Jul 9, 2026, 14:37 UTC, by the official start and resolution times.

Was Pinecone completely down?

No. The Pinecone status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Azure eastus2, Serverless Indexes - Azure eastus2.

Which parts of Pinecone were affected?

The Pinecone status page listed: Azure eastus2, Serverless Indexes - Azure eastus2.

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Quotes are the Pinecone status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Pinecone. Times are UTC.