Is LiveKit Cloud down? › Outage history › Sep 2, 2026
LiveKit Cloud partial outage on Sep 2, 2026: what happened
On Sep 2, 2026, the LiveKit status page reported "LiveKit dashboard failing to load". About 3 hours 41 min: from Sep 2, 2026, 08:15 UTC to Sep 2, 2026, 11:57 UTC, by the official start and resolution times.
LiveKit Cloud right now
At our last refresh (Oct 22, 2026, 12:35 UTC) LiveKit Cloud was up: All Systems Operational.
- Started
- Sep 2, 2026, 08:15 UTC
- Resolved
- Sep 2, 2026, 11:57 UTC
- Duration
- 3 hours 41 min
- Official impact
- Major
- Affected
- Cloud Dashboard (cloud.livekit.io)
- Source
- LiveKit dashboard failing to load on the LiveKit status page
The LiveKit status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the LiveKit Cloud partial outage?
"We have identified the cause: a problematic node in US-East and are deploying a fix."
From the LiveKit status page, Sep 2, 2026, 09:01 UTC.
When was it fixed?
The LiveKit status page marked it resolved at Sep 2, 2026, 11:57 UTC, 3 hours 41 min after it started. A fix was in place and being monitored from Sep 2, 2026, 10:55 UTC. Its resolution note: "This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC."
Timeline of official updates
Every update the LiveKit status page posted, oldest first. Times are UTC.
Sep 2, 2026, 08:15 UTC investigating
We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 07:00 UTC. Other services remain unaffected and the impact is limited to the dashboard.
Sep 2, 2026, 09:01 UTC identified
We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.
Sep 2, 2026, 10:55 UTC monitoring
A fix has been deployed as of 10:55 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.
Sep 2, 2026, 11:57 UTC resolved
This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC.
LiveKit Cloud partial outage questions
What caused the LiveKit Cloud partial outage on Sep 2, 2026?
The LiveKit status page said (update at Sep 2, 2026, 09:01 UTC): "We have identified the cause: a problematic node in US-East and are deploying a fix."
When was the LiveKit Cloud partial outage on Sep 2, 2026 fixed?
The LiveKit status page marked it resolved at Sep 2, 2026, 11:57 UTC, 3 hours 41 min after it started. A fix was in place and being monitored from Sep 2, 2026, 10:55 UTC. Its resolution note: "This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC."
How long did the LiveKit Cloud partial outage last?
About 3 hours 41 min: from Sep 2, 2026, 08:15 UTC to Sep 2, 2026, 11:57 UTC, by the official start and resolution times.
Was LiveKit Cloud completely down?
No. The LiveKit status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Cloud Dashboard (cloud.livekit.io).
Which parts of LiveKit Cloud were affected?
The LiveKit status page listed: Cloud Dashboard (cloud.livekit.io).
Other recent LiveKit Cloud incidents
- Increased join latency in US East and US Central Oct 20, 2026, 23:09 UTC, 42 minutes
- Investigating reports of elevated API failures in Chicago region Oct 19, 2026, 17:02 UTC, 32 minutes
- Degraded SIP Performance in US West Oct 16, 2026, 16:04 UTC, 1 hour 26 min
- Intermittent connection timeouts in the Frankfurt region Oct 16, 2026, 10:55 UTC, 1 hour 4 min
- Observability upload and Agent Simulations failures Oct 13, 2026, 10:01 UTC, 3 hours 43 min
- Investigating delayed cloud agent builds in US East Oct 6, 2026, 03:46 UTC, 1 hour 6 min
Full LiveKit Cloud outage history and biggest outages → · Recent outages across all services →
Quotes are the LiveKit status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with LiveKit Cloud. Times are UTC.