Is Hyperstack down? › Outage history › Jul 7, 2026

Hyperstack partial outage on Jul 7, 2026: what happened

On Jul 7, 2026, the Hyperstack Service status page reported "Service degredation in CA1 Region". About 9 hours 53 min: from Jul 7, 2026, 23:16 UTC to Jul 8, 2026, 09:09 UTC, by the official start and resolution times.

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At our last refresh (Oct 22, 2026, 12:35 UTC) Hyperstack was up: All Systems Operational.

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Started
Jul 7, 2026, 23:16 UTC
Resolved
Jul 8, 2026, 09:09 UTC
Duration
9 hours 53 min
Official impact
Major
Affected
Canada 1 Datacentre, Hyperstack Portal, Infrahub Customer Portal, Hyperstack API
Source
Service degredation in CA1 Region on the Hyperstack Service status page

The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Hyperstack partial outage?

The Hyperstack Service status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Hyperstack Service status page marked it resolved at Jul 8, 2026, 09:09 UTC, 9 hours 53 min after it started.

Timeline of official updates

Every update the Hyperstack Service status page posted, oldest first. Times are UTC.

  1. Jul 7, 2026, 23:16 UTC investigating

    We are currently investigating an issue in the Canada-1 region following emergency maintenance. This has resulted in some hosts not becoming active following reboot. This has also resulted in a reduced selection of deployments available. We are working to resolve this issue as soon as possible.

  2. Jul 8, 2026, 09:09 UTC resolved

    This incident has been resolved.

Hyperstack partial outage questions

What caused the Hyperstack partial outage on Jul 7, 2026?

The Hyperstack Service status page has not published a cause.

When was the Hyperstack partial outage on Jul 7, 2026 fixed?

The Hyperstack Service status page marked it resolved at Jul 8, 2026, 09:09 UTC, 9 hours 53 min after it started.

How long did the Hyperstack partial outage last?

About 9 hours 53 min: from Jul 7, 2026, 23:16 UTC to Jul 8, 2026, 09:09 UTC, by the official start and resolution times.

Was Hyperstack completely down?

No. The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Canada 1 Datacentre, Hyperstack Portal, Infrahub Customer Portal, Hyperstack API.

Which parts of Hyperstack were affected?

The Hyperstack Service status page listed: Canada 1 Datacentre, Hyperstack Portal, Infrahub Customer Portal, Hyperstack API.

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Quotes are the Hyperstack Service status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Hyperstack. Times are UTC.