Is Hyperstack down? › Outage history › May 21, 2026

Hyperstack partial outage on May 21, 2026: what happened

On May 21, 2026, the Hyperstack Service status page reported "Hyperstack Service Degradation". About 3 hours 1 min: from May 21, 2026, 18:33 UTC to May 21, 2026, 21:35 UTC, by the official start and resolution times.

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Started
May 21, 2026, 18:33 UTC
Resolved
May 21, 2026, 21:35 UTC
Duration
3 hours 1 min
Official impact
Major
Affected
Hyperstack Portal, Infrahub Customer Portal, Hyperstack API
Source
Hyperstack Service Degradation on the Hyperstack Service status page

The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Hyperstack partial outage?

The Hyperstack Service status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Hyperstack Service status page marked it resolved at May 21, 2026, 21:35 UTC, 3 hours 1 min after it started. A fix was in place and being monitored from May 21, 2026, 19:35 UTC.

Timeline of official updates

Every update the Hyperstack Service status page posted, oldest first. Times are UTC.

  1. May 21, 2026, 18:33 UTC investigating

    Some customers may be unable to access the Hyperstack console or related services. We are working to restore access as quickly as possible.

  2. May 21, 2026, 19:35 UTC monitoring

    We have identified the issue and implemented a fix. Services have recovered, and customers should now be able to access the console normally. We will continue to monitor for stability.

  3. May 21, 2026, 21:35 UTC resolved

    This incident has been resolved.

Hyperstack partial outage questions

What caused the Hyperstack partial outage on May 21, 2026?

The Hyperstack Service status page has not published a cause.

When was the Hyperstack partial outage on May 21, 2026 fixed?

The Hyperstack Service status page marked it resolved at May 21, 2026, 21:35 UTC, 3 hours 1 min after it started. A fix was in place and being monitored from May 21, 2026, 19:35 UTC.

How long did the Hyperstack partial outage last?

About 3 hours 1 min: from May 21, 2026, 18:33 UTC to May 21, 2026, 21:35 UTC, by the official start and resolution times.

Was Hyperstack completely down?

No. The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Hyperstack Portal, Infrahub Customer Portal, Hyperstack API.

Which parts of Hyperstack were affected?

The Hyperstack Service status page listed: Hyperstack Portal, Infrahub Customer Portal, Hyperstack API.

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Quotes are the Hyperstack Service status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Hyperstack. Times are UTC.