Is Hyperstack down? › Outage history › May 14, 2026

Hyperstack partial outage on May 14, 2026: what happened

On May 14, 2026, the Hyperstack Service status page reported "Network in CANADA-1 and NORWAY-1 regions". About 10 hours 46 min: from May 14, 2026, 22:35 UTC to May 15, 2026, 09:21 UTC, by the official start and resolution times.

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At our last refresh (Oct 22, 2026, 12:35 UTC) Hyperstack was up: All Systems Operational.

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Started
May 14, 2026, 22:35 UTC
Resolved
May 15, 2026, 09:21 UTC
Duration
10 hours 46 min
Official impact
Major
Affected
Canada 1 Datacentre
Source
Network in CANADA-1 and NORWAY-1 regions on the Hyperstack Service status page

The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Hyperstack partial outage?

The Hyperstack Service status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Hyperstack Service status page marked it resolved at May 15, 2026, 09:21 UTC, 10 hours 46 min after it started. A fix was in place and being monitored from May 15, 2026, 03:40 UTC. Its resolution note: "We are happy to advise that all network-related issues have been fully remediated, and services are working normally. We apologize for any inconvenience caused during this time. If you continue to experience any connectivity problems with resources in any of our regions, please contact our support ..."

Timeline of official updates

Every update the Hyperstack Service status page posted, oldest first. Times are UTC.

  1. May 14, 2026, 22:35 UTC investigating

    Our monitoring has identified network issues that are affecting these two regions. This is currently under investigation and work is underway by our team to return service to expected levels.

  2. May 14, 2026, 22:35 UTC investigating

    We are continuing to investigate this issue.

  3. May 15, 2026, 03:40 UTC monitoring

    The issue appeared to be related to our DC networking, which impacted our external connectivity from the data center. Our engineers have applied a fix, and the network is back in the datacenter. All the services are back and working fine. We will be actively monitoring for any further issues. If you still encounter any issues with our services, please reach out to support@hypserstack.cloud for immediate help.

  4. May 15, 2026, 09:21 UTC resolved

    We are happy to advise that all network-related issues have been fully remediated, and services are working normally. We apologize for any inconvenience caused during this time. If you continue to experience any connectivity problems with resources in any of our regions, please contact our support team at support@hyperstack.cloud and reference this incident.

Hyperstack partial outage questions

What caused the Hyperstack partial outage on May 14, 2026?

The Hyperstack Service status page has not published a cause.

When was the Hyperstack partial outage on May 14, 2026 fixed?

The Hyperstack Service status page marked it resolved at May 15, 2026, 09:21 UTC, 10 hours 46 min after it started. A fix was in place and being monitored from May 15, 2026, 03:40 UTC. Its resolution note: "We are happy to advise that all network-related issues have been fully remediated, and services are working normally. We apologize for any inconvenience caused during this time. If you continue to experience any connectivity problems with resources in any of our regions, please contact our support ..."

How long did the Hyperstack partial outage last?

About 10 hours 46 min: from May 14, 2026, 22:35 UTC to May 15, 2026, 09:21 UTC, by the official start and resolution times.

Was Hyperstack completely down?

No. The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Canada 1 Datacentre.

Which parts of Hyperstack were affected?

The Hyperstack Service status page listed: Canada 1 Datacentre.

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Quotes are the Hyperstack Service status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Hyperstack. Times are UTC.