Is Hyperstack down? › Outage history › Feb 3, 2026

Hyperstack partial outage on Feb 3, 2026: what happened

On Feb 3, 2026, the Hyperstack Service status page reported "CA-1-Network Issues-Canada Data Centre". About 24 hours 53 min: from Feb 3, 2026, 15:07 UTC to Feb 4, 2026, 16:00 UTC, by the official start and resolution times.

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Started
Feb 3, 2026, 15:07 UTC
Resolved
Feb 4, 2026, 16:00 UTC
Duration
24 hours 53 min
Official impact
Major
Affected
Canada 1 Datacentre
Source
CA-1-Network Issues-Canada Data Centre on the Hyperstack Service status page

The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Hyperstack partial outage?

The Hyperstack Service status page has not published a cause. When it identified the problem at 15:59 UTC on Feb 3, 2026, it said: "The issue has been identified as a control plane failure in CA1, and remediation efforts are underway."

When was it fixed?

The Hyperstack Service status page marked it resolved at Feb 4, 2026, 16:00 UTC, 24 hours 53 min after it started. A fix was in place and being monitored from Feb 4, 2026, 02:27 UTC. Its resolution note: "We are happy to advise network-related issues have been remediated and services have returned to normal. We apologise for any inconvenience caused during this time."

Timeline of official updates

Every update the Hyperstack Service status page posted, oldest first. Times are UTC.

  1. Feb 3, 2026, 15:07 UTC investigating

    We are currently aware of a network-related issue affecting our Canada Data Centre. Our engineering teams are actively investigating the matter. We will provide further updates on the status and progress as soon as they become available.

  2. Feb 3, 2026, 15:59 UTC identified

    The issue has been identified as a control plane failure in CA1, and remediation efforts are underway.

  3. Feb 4, 2026, 01:09 UTC identified

    We are actively replacing the failed control plane to restore full system health. This action requires a momentary network reset. Some customers should expect a brief disconnection, during which all active network sessions will be interrupted for a few seconds. Service is expected to recover immediately following this action.

  4. Feb 4, 2026, 02:27 UTC monitoring

    Engineering have been investigating intermittent connectivity interruptions in our Canada (CA1) region. Our engineering teams identified the issue as control-plane instability affecting routing services, which under certain conditions caused brief disruptions for a subset of customer workloads. Since identification, we have had engineers working around the clock to isolate the trigger conditions and apply mitigations to stabilise the environment. These actions included controlled routing adjustments and workload rebalancing to reduce disruption while restoring normal operations.

  5. Feb 4, 2026, 10:28 UTC monitoring

    We have implemented additional stabilisation measures in our Canada (CA1) region and are currently seeing improved stability and healthy traffic levels. Our engineering teams have reduced routing instability and are continuing to monitor the region closely to ensure sustained recovery. While service is stable at this time, we will remain in an enhanced monitoring state and continue follow-up work to restore full resilience. Further updates will be provided as we confirm continued stability across CA1.

  6. Feb 4, 2026, 16:00 UTC resolved

    We are happy to advise network-related issues have been remediated and services have returned to normal. We apologise for any inconvenience caused during this time.

Hyperstack partial outage questions

What caused the Hyperstack partial outage on Feb 3, 2026?

The Hyperstack Service status page has not published a cause. When it identified the problem (Feb 3, 2026, 15:59 UTC) it said: "The issue has been identified as a control plane failure in CA1, and remediation efforts are underway."

When was the Hyperstack partial outage on Feb 3, 2026 fixed?

The Hyperstack Service status page marked it resolved at Feb 4, 2026, 16:00 UTC, 24 hours 53 min after it started. A fix was in place and being monitored from Feb 4, 2026, 02:27 UTC. Its resolution note: "We are happy to advise network-related issues have been remediated and services have returned to normal. We apologise for any inconvenience caused during this time."

How long did the Hyperstack partial outage last?

About 24 hours 53 min: from Feb 3, 2026, 15:07 UTC to Feb 4, 2026, 16:00 UTC, by the official start and resolution times.

Was Hyperstack completely down?

No. The Hyperstack Service status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Canada 1 Datacentre.

Which parts of Hyperstack were affected?

The Hyperstack Service status page listed: Canada 1 Datacentre.

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Quotes are the Hyperstack Service status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Hyperstack. Times are UTC.