Is Granola down? › Outage history › Aug 13, 2026
Granola outage on Aug 13, 2026: what happened
On Aug 13, 2026, the Granola status page reported "Granola app services down". About 1 hour 24 min: from Aug 13, 2026, 15:24 UTC to Aug 13, 2026, 16:48 UTC, by the official start and resolution times.
Granola right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Granola was up: All Systems Operational.
- Started
- Aug 13, 2026, 15:24 UTC
- Resolved
- Aug 13, 2026, 16:48 UTC
- Duration
- 1 hour 24 min
- Official impact
- Critical
- Source
- Granola app services down on the Granola status page
The Granola status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
What caused the Granola outage?
The Granola status page has not published a cause. When it identified the problem at 15:29 UTC on Aug 13, 2026, it said: "Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing. We're in the process of rolling back a recent deployment which should allow services to recover."
When was it fixed?
The Granola status page marked it resolved at Aug 13, 2026, 16:48 UTC, 1 hour 24 min after it started. Its resolution note: "Granola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry ..."
Timeline of official updates
Every update the Granola status page posted, oldest first. Times are UTC.
Aug 13, 2026, 15:24 UTC investigating
We're experiencing some issues with the Granola app. Some app functions aren't working, such as: • document syncing • generating enhanced notes • creating new notes We're investigating urgently and will update within the next 30 minutes.
Aug 13, 2026, 15:29 UTC identified
Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing. We're in the process of rolling back a recent deployment which should allow services to recover.
Aug 13, 2026, 16:36 UTC identified
Our servers are slowly showing signs of recovery, but we're still experiencing some issues as we work through the backlog of connections that accumulated during the outage. Any transcribed meetings taken during the outage should be safe, but notes and Granola chat responses are still not generating for most users. Once we're back up and running you should be able to retry these without issue.
Aug 13, 2026, 16:48 UTC resolved
Granola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
Granola outage questions
What caused the Granola outage on Aug 13, 2026?
The Granola status page has not published a cause. When it identified the problem (Aug 13, 2026, 15:29 UTC) it said: "Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing. We're in the process of rolling back a recent deployment which should allow services to recover."
When was the Granola outage on Aug 13, 2026 fixed?
The Granola status page marked it resolved at Aug 13, 2026, 16:48 UTC, 1 hour 24 min after it started. Its resolution note: "Granola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry ..."
How long did the Granola outage last?
About 1 hour 24 min: from Aug 13, 2026, 15:24 UTC to Aug 13, 2026, 16:48 UTC, by the official start and resolution times.
Was Granola completely down?
The Granola status page rated it "Critical", its highest impact level: an outage of the affected parts, not only slowness.
Other recent Granola incidents
- Desktop app transcription and other functions failing for some users Oct 21, 2026, 17:49 UTC, 16 hours 4 min
- Granola MCP not connecting for Claude Code users Oct 8, 2026, 20:15 UTC, 60 minutes
- Notes failing to load in Granola desktop app Oct 8, 2026, 14:23 UTC, 25 minutes
- Third party service experiencing issues Sep 18, 2026, 23:02 UTC, 12 minutes
- Granola app services down Sep 4, 2026, 13:05 UTC, 1 hour 57 min
- AI features in Granola are down Aug 16, 2026, 16:24 UTC, 46 minutes
Full Granola outage history and biggest outages → · Recent outages across all services →
Quotes are the Granola status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Granola. Times are UTC.