Is Granola down? › Outage history › Oct 21, 2026
Granola partial outage on Oct 21, 2026: what happened
On Oct 21, 2026, the Granola status page reported "Desktop app transcription and other functions failing for some users". About 16 hours 4 min: from Oct 21, 2026, 17:49 UTC to Oct 22, 2026, 09:52 UTC, by the official start and resolution times.
Granola right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Granola was up: All Systems Operational.
- Started
- Oct 21, 2026, 17:49 UTC
- Resolved
- Oct 22, 2026, 09:52 UTC
- Duration
- 16 hours 4 min
- Official impact
- Major
- Source
- Desktop app transcription and other functions failing for some users on the Granola status page
The Granola status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Granola partial outage?
The Granola status page has not published a cause. When it identified the problem at 17:49 UTC on Oct 21, 2026, it said: "We're experiencing an issue on Granola desktop (macOS and Windows), where transcription isn't working for a small proportion of users. We're working on a fix to resolve this, but in the meantime if this is affecting you, please restart the Granola app - you'll be prompted to sign back in. To restart Granola, right click on the dock icon (on macOS) or the taskbar icon (on Windows) and choose "Restart Granola"."
When was it fixed?
The Granola status page marked it resolved at Oct 22, 2026, 09:52 UTC, 16 hours 4 min after it started. A fix was in place and being monitored from Oct 21, 2026, 19:02 UTC. Its resolution note: "The earlier issue affecting transcription on the desktop app is resolved. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website ([granola.ai](http://granola.ai "granola.ai")). You may be asked to sign in again. We're sorry for any ..."
Timeline of official updates
Every update the Granola status page posted, oldest first. Times are UTC.
Oct 21, 2026, 17:49 UTC identified
We're experiencing an issue on Granola desktop (macOS and Windows), where transcription isn't working for a small proportion of users. We're working on a fix to resolve this, but in the meantime if this is affecting you, please restart the Granola app - you'll be prompted to sign back in. To restart Granola, right click on the dock icon (on macOS) or the taskbar icon (on Windows) and choose "Restart Granola".
Oct 21, 2026, 19:02 UTC monitoring
We're releasing a desktop app update to resolve the earlier reported issues. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website ([granola.ai](http://granola.ai "granola.ai")). You'll be asked to sign in again. We're sorry for any disruption. If you're still having problems, please get in touch with us at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").
Oct 22, 2026, 09:52 UTC resolved
The earlier issue affecting transcription on the desktop app is resolved. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website ([granola.ai](http://granola.ai "granola.ai")). You may be asked to sign in again. We're sorry for any disruption and we're working on fixes to ensure this doesn't happen again. If you're still having problems, please get in touch with us at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").
What our checks saw
- Our once-a-minute checks recorded Granola as degraded from Oct 21, 2026, 17:55 UTC to 19:15 UTC (1 hour 20 min, read from the official status page).
Granola partial outage questions
What caused the Granola partial outage on Oct 21, 2026?
The Granola status page has not published a cause. When it identified the problem (Oct 21, 2026, 17:49 UTC) it said: "We're experiencing an issue on Granola desktop (macOS and Windows), where transcription isn't working for a small proportion of users. We're working on a fix to resolve this, but in the meantime if this is affecting you, please restart the Granola app - you'll be prompted to sign back in. To ..."
When was the Granola partial outage on Oct 21, 2026 fixed?
The Granola status page marked it resolved at Oct 22, 2026, 09:52 UTC, 16 hours 4 min after it started. A fix was in place and being monitored from Oct 21, 2026, 19:02 UTC. Its resolution note: "The earlier issue affecting transcription on the desktop app is resolved. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website ([granola.ai](http://granola.ai "granola.ai")). You may be asked to sign in again. We're sorry for any ..."
How long did the Granola partial outage last?
About 16 hours 4 min: from Oct 21, 2026, 17:49 UTC to Oct 22, 2026, 09:52 UTC, by the official start and resolution times.
Was Granola completely down?
No. The Granola status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
Other recent Granola incidents
- Granola MCP not connecting for Claude Code users Oct 8, 2026, 20:15 UTC, 60 minutes
- Notes failing to load in Granola desktop app Oct 8, 2026, 14:23 UTC, 25 minutes
- Third party service experiencing issues Sep 18, 2026, 23:02 UTC, 12 minutes
- Granola app services down Sep 4, 2026, 13:05 UTC, 1 hour 57 min
- AI features in Granola are down Aug 16, 2026, 16:24 UTC, 46 minutes
- Granola app services down Aug 13, 2026, 15:24 UTC, 1 hour 24 min
Full Granola outage history and biggest outages → · Recent outages across all services →
Quotes are the Granola status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Granola. Times are UTC.