Is Granola down? › Outage history › Nov 28, 2025

Granola partial outage on Nov 28, 2025: what happened

On Nov 28, 2025, the Granola status page reported "Multi-language transcription issues". About 3 hours 1 min: from Nov 28, 2025, 10:10 UTC to Nov 28, 2025, 13:12 UTC, by the official start and resolution times.

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Started
Nov 28, 2025, 10:10 UTC
Resolved
Nov 28, 2025, 13:12 UTC
Duration
3 hours 1 min
Official impact
Major
Source
Multi-language transcription issues on the Granola status page

The Granola status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the Granola partial outage?

The Granola status page has not published a cause. Its updates describe the symptoms only.

When was it fixed?

The Granola status page marked it resolved at Nov 28, 2025, 13:12 UTC, 3 hours 1 min after it started. A fix was in place and being monitored from Nov 28, 2025, 11:13 UTC. Its resolution note: "We're not seeing any errors since the earlier failures of multi-language transcription. If you're still having issues, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so")!"

Timeline of official updates

Every update the Granola status page posted, oldest first. Times are UTC.

  1. Nov 28, 2025, 10:10 UTC investigating

    We've received alerts of transcription errors, particularly when the multi-language setting is turned on. We're investigating the root cause of this with our transcription providers.

  2. Nov 28, 2025, 11:13 UTC monitoring

    Errors have now resolved and multi-language transcription appears to now be resolved. We're still investigating the root cause of this with our transcription provider.

  3. Nov 28, 2025, 13:12 UTC resolved

    We're not seeing any errors since the earlier failures of multi-language transcription. If you're still having issues, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so")!

Granola partial outage questions

What caused the Granola partial outage on Nov 28, 2025?

The Granola status page has not published a cause.

When was the Granola partial outage on Nov 28, 2025 fixed?

The Granola status page marked it resolved at Nov 28, 2025, 13:12 UTC, 3 hours 1 min after it started. A fix was in place and being monitored from Nov 28, 2025, 11:13 UTC. Its resolution note: "We're not seeing any errors since the earlier failures of multi-language transcription. If you're still having issues, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so")!"

How long did the Granola partial outage last?

About 3 hours 1 min: from Nov 28, 2025, 10:10 UTC to Nov 28, 2025, 13:12 UTC, by the official start and resolution times.

Was Granola completely down?

No. The Granola status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

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Quotes are the Granola status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Granola. Times are UTC.