Is E2B down? › Outage history › Sep 15, 2026

E2B partial outage on Sep 15, 2026: what happened

On Sep 15, 2026, the E2B status page reported "Elevated error rates when creating sandboxes from snapshots". About 4 hours 45 min: from Sep 15, 2026, 16:53 UTC to Sep 15, 2026, 21:38 UTC, by the official start and resolution times.

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At our last refresh (Oct 22, 2026, 12:35 UTC) E2B was up: All Systems Operational.

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Started
Sep 15, 2026, 16:53 UTC
Resolved
Sep 15, 2026, 21:38 UTC
Duration
4 hours 45 min
Official impact
Major
Source
Elevated error rates when creating sandboxes from snapshots on the E2B status page

The E2B status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

What caused the E2B partial outage?

The E2B status page has not published a cause. When it identified the problem at 17:44 UTC on Sep 15, 2026, it said: "Our investigation points to a compatibility issue affecting some snapshot restores. We're validating these findings and working toward a resolution. We'll share further updates as we learn more."

When was it fixed?

The E2B status page marked it resolved at Sep 15, 2026, 21:38 UTC, 4 hours 45 min after it started. A fix was in place and being monitored from Sep 15, 2026, 21:01 UTC. Its resolution note: "This incident has been fully resolved. We'll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption."

Timeline of official updates

Every update the E2B status page posted, oldest first. Times are UTC.

  1. Sep 15, 2026, 16:53 UTC investigating

    Some teams are experiencing elevated error rates when creating sandboxes from snapshots. Our team is investigating the root cause and will share updates as we learn more.

  2. Sep 15, 2026, 17:44 UTC identified

    Our investigation points to a compatibility issue affecting some snapshot restores. We're validating these findings and working toward a resolution. We'll share further updates as we learn more.

  3. Sep 15, 2026, 20:06 UTC identified

    We've confirmed the root cause and are working to deploy a fix. We'll share another update once the fix is in place and we've verified recovery.

  4. Sep 15, 2026, 21:01 UTC monitoring

    We've deployed the fix, and sandbox creation from snapshots is operating normally. We're continuing to monitor to confirm stability.

  5. Sep 15, 2026, 21:38 UTC resolved

    This incident has been fully resolved. We'll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption.

E2B partial outage questions

What caused the E2B partial outage on Sep 15, 2026?

The E2B status page has not published a cause. When it identified the problem (Sep 15, 2026, 17:44 UTC) it said: "Our investigation points to a compatibility issue affecting some snapshot restores. We're validating these findings and working toward a resolution. We'll share further updates as we learn more."

When was the E2B partial outage on Sep 15, 2026 fixed?

The E2B status page marked it resolved at Sep 15, 2026, 21:38 UTC, 4 hours 45 min after it started. A fix was in place and being monitored from Sep 15, 2026, 21:01 UTC. Its resolution note: "This incident has been fully resolved. We'll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption."

How long did the E2B partial outage last?

About 4 hours 45 min: from Sep 15, 2026, 16:53 UTC to Sep 15, 2026, 21:38 UTC, by the official start and resolution times.

Was E2B completely down?

No. The E2B status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.

Other recent E2B incidents

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Quotes are the E2B status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with E2B. Times are UTC.