E2B outage history

Biggest E2B outages

Ranked by the official impact level, then by how long they lasted. Each has its own page with the cause, the fix time and every official update.

1. Sep 15, 2026: Elevated error rates when creating sandboxes from snapshots 4 hours 45 min · rated "Major"
2. Jul 1, 2026: EU cluster degradation 3 hours 29 min · rated "Major"

Every smaller E2B incident

Minor and short incidents from the E2B status page, newest first, each with a line from the official updates. Times are UTC.

October 2026

• Oct 21, 2026, 14:40 UTC · Template builds failing

  duration not stated · rated "Critical"

  "Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error "500: invalid build configuration, contact support". This was caused by a configuration issue on our side, which has been fixed."

• Oct 2, 2026, 19:34 UTC · Increased errors on sandbox pause.

  24 minutes · rated "Major"

  "This incident has been resolved. Sandbox pause and resume are working normally."

September 2026

• Sep 4, 2026, 19:16 UTC · Elevated errors levels on US cluster from internal migration

  duration not stated · rated "Major"

  "All operations are fully recovered."

• Sep 3, 2026, 01:21 UTC · Elevated error rates and slower sandbox start times

  1 hour 41 min · rated "Major"

  "This incident has been resolved. Sandbox creation and API error rates are back to normal. We apologize for the disruption."

• Sep 3, 2026, 00:02 UTC · Elevated error rates and slower sandbox start times

  15 minutes · rated "Minor"

  "Sandbox start times and error rates have returned to normal and the incident is fully resolved."

• Sep 1, 2026, 18:37 UTC · Elevated template build failures

  3 hours 1 min · rated "Minor"

  "The build failures have been resolved."

• Sep 1, 2026, 13:05 UTC · Intermittent template build failures

  duration not stated · rated "Minor"

  "The issue has been resolved, and template builds are operating normally. Builds that failed during the outage can now be retried. We apologize for the inconvenience."

August 2026

• Aug 27, 2026, 14:50 UTC · Increased error rate for pause/resume operations on US cluster

  2 hours 21 min · rated "Minor"

  "The issue has been resolved and the service is back to normal. Please reach out to our support if you experience any further issues."

• Aug 25, 2026, 14:00 UTC · Increased error rate when connecting to paused sandboxes

  duration not stated · rated "Minor"

  "A configuration change on our side caused elevated 503 errors when connecting to paused sandboxes in the US region. We reverted the change, and error rates returned to normal at 12:32 UTC."

• Aug 21, 2026, 23:17 UTC · EU region sandbox traffic connection issues

  9 minutes · rated "Major"

  "The issue affecting sandbox traffic connections in the EU region has now been resolved. A fix has been deployed and network traffic operating normally. Thank you for your patience."

• Aug 20, 2026, 16:25 UTC · Elevated error rates for sandbox operations

  4 hours 3 min · rated "Minor"

  "Resolved. Google Cloud fully resolved the underlying Compute Engine incident at 12:37 PDT and all sandbox operations in the US region are back to normal."

• Aug 5, 2026, 00:08 UTC · Volumes content inaccessible outside of sandbox

  9 minutes · rated "Major"

  "The issue affecting volume content access outside of sandboxes has been resolved."

• Aug 4, 2026, 15:31 UTC · Template build failures - upstream Ubuntu (apt) outage

  1 hour 45 min · rated "Minor"

  "Ubuntu package archive has recovered, and template builds and `apt` installs are working normally again. If you hit failures during the outage, please retry now or contact our support at support@e2b.dev. Thanks for your patience"

July 2026

• Jul 24, 2026, 16:50 UTC · High demand caused resource exhaustion

  17 minutes · rated "Minor"

  "Cluster capacity is sufficient, and we are continuing monitoring the situation."

• Jul 24, 2026, 06:52 UTC · Stripe services are degrading, which will affects the team and billing management

  1 hour 56 min · rated "Minor"

  "We identified and recovered affected data. No customer operation impacted."

• Jul 23, 2026, 14:07 UTC · Elevated error rates for pause sandboxes on US cluster

  3 hours 2 min · rated "Minor"

  "Resolved this"

• Jul 22, 2026, 06:48 UTC · Elevated error rates for pause/connect/snapshot sandboxes on US cluster

  1 hour 26 min · rated "Minor"

  "Resolved this"

• Jul 16, 2026, 09:13 UTC · Dashboard auth not functioning

  4 minutes · rated "Minor"

  "Issue confirmed by our auth provider, waiting for root cause. A configuration update caused some legitimate authentication-related requests to be incorrectly blocked."

June 2026

• Jun 29, 2026, 11:41 UTC · Elevated error rates for resuming/creating sandboxes on EU cluster

  duration not stated · rated "Minor"

  "The situation has been fully resolved, and the EU cluster is fully operational again. We apologize again for the inconvenience."

• Jun 25, 2026, 03:33 UTC · Investigating 503 status code on API

  19 minutes · rated "Critical"

  "Production components are fully available."

• Jun 15, 2026, 17:23 UTC · Authentication Degraded

  1 hour · rated "Minor"

  "The issue affecting sign up and login has been resolved. All authentication services are operating normally. We apologize for the disruption and will share a full write-up shortly."

• Jun 2, 2026, 22:56 UTC · Intermittent volume request timeouts

  20 days 7 hours · rated "Minor"

  "The infrastructure improvements have resolved the issue."

• Jun 2, 2026, 16:23 UTC · Degraded sandbox creation

  3 hours 49 min · rated "Minor"

  "The situation has been resolved. Please reach out if you encounter any errors going forward."

• Jun 2, 2026, 10:56 UTC · Degraded sandbox creation

  3 hours 37 min · rated "Minor"

  "The issue has been resolved, and the cluster is fully operational again. Please let us know if you continue to experience any issues."