Is Dropbox down? › Outage history › Nov 14, 2025
Dropbox partial outage on Nov 14, 2025: what happened
On Nov 14, 2025, the Dropbox status page reported "Dropbox Chat unavailable". About 1 hour 11 min: from Nov 14, 2025, 20:00 UTC to Nov 14, 2025, 21:11 UTC, by the official start and resolution times.
Dropbox right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Dropbox was up: All Systems Operational.
- Started
- Nov 14, 2025, 20:00 UTC
- Resolved
- Nov 14, 2025, 21:11 UTC
- Duration
- 1 hour 11 min
- Official impact
- Major
- Affected
- Website, Desktop Application, Mobile Application, Support Services
- Source
- Dropbox Chat unavailable on the Dropbox status page
The Dropbox status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Dropbox partial outage?
The Dropbox status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Dropbox status page marked it resolved at Nov 14, 2025, 21:11 UTC, 1 hour 11 min after it started.
Timeline of official updates
Every update the Dropbox status page posted, oldest first. Times are UTC.
Nov 14, 2025, 20:00 UTC investigating
Dropbox Chat is currently unavailable, we are investigating the issue.
Nov 14, 2025, 21:11 UTC resolved
This incident has been resolved.
Dropbox partial outage questions
What caused the Dropbox partial outage on Nov 14, 2025?
The Dropbox status page has not published a cause.
When was the Dropbox partial outage on Nov 14, 2025 fixed?
The Dropbox status page marked it resolved at Nov 14, 2025, 21:11 UTC, 1 hour 11 min after it started.
How long did the Dropbox partial outage last?
About 1 hour 11 min: from Nov 14, 2025, 20:00 UTC to Nov 14, 2025, 21:11 UTC, by the official start and resolution times.
Was Dropbox completely down?
No. The Dropbox status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Website, Desktop Application, Mobile Application, Support Services.
Which parts of Dropbox were affected?
The Dropbox status page listed: Website, Desktop Application, Mobile Application, Support Services.
Other recent Dropbox incidents
- Some customers are unable to access certain website routes and features. Sep 9, 2026, 21:36 UTC, 59 minutes
- Customer support via telephone may be unavailable for some users Sep 3, 2026, 22:13 UTC, 6 hours 49 min
- Some Dropbox Protect features are not working correctly Aug 25, 2026, 23:14 UTC, 11 hours 47 min
- Dropbox is not working as expected for some users Aug 21, 2026, 13:18 UTC, 1 hour 55 min
- Dropbox is not working as expected for some users Jul 23, 2026, 15:12 UTC, 25 minutes
- Shared content downloads are degraded Jun 8, 2026, 19:43 UTC, 3 days 21 hours
Full Dropbox outage history and biggest outages → · Recent outages across all services →
Quotes are the Dropbox status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Dropbox. Times are UTC.