Is Crusoe Cloud down? › Outage history › Dec 16, 2025
Crusoe Cloud partial outage on Dec 16, 2025: what happened
On Dec 16, 2025, the Crusoe Cloud status page reported "VMs throwing Device Not Ready errors in eu-iceland1-a". About 14 hours 53 min: from Dec 16, 2025, 18:19 UTC to Dec 17, 2025, 09:12 UTC, by the official start and resolution times.
Crusoe Cloud right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Crusoe Cloud was up: All Systems Operational.
- Started
- Dec 16, 2025, 18:19 UTC
- Resolved
- Dec 17, 2025, 09:12 UTC
- Duration
- 14 hours 53 min
- Official impact
- Major
- Affected
- Shared Disks, Storage - Shared Disks
- Source
- VMs throwing Device Not Ready errors in eu-iceland1-a on the Crusoe Cloud status page
The Crusoe Cloud status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Crusoe Cloud partial outage?
The Crusoe Cloud status page has not published a cause. Its updates describe the symptoms only.
When was it fixed?
The Crusoe Cloud status page marked it resolved at Dec 17, 2025, 09:12 UTC, 14 hours 53 min after it started. Its resolution note: "A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations."
Timeline of official updates
Every update the Crusoe Cloud status page posted, oldest first. Times are UTC.
Dec 16, 2025, 18:19 UTC investigating
We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors. We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
Dec 17, 2025, 09:12 UTC resolved
A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations.
Crusoe Cloud partial outage questions
What caused the Crusoe Cloud partial outage on Dec 16, 2025?
The Crusoe Cloud status page has not published a cause.
When was the Crusoe Cloud partial outage on Dec 16, 2025 fixed?
The Crusoe Cloud status page marked it resolved at Dec 17, 2025, 09:12 UTC, 14 hours 53 min after it started. Its resolution note: "A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations."
How long did the Crusoe Cloud partial outage last?
About 14 hours 53 min: from Dec 16, 2025, 18:19 UTC to Dec 17, 2025, 09:12 UTC, by the official start and resolution times.
Was Crusoe Cloud completely down?
No. The Crusoe Cloud status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Shared Disks, Storage - Shared Disks.
Which parts of Crusoe Cloud were affected?
The Crusoe Cloud status page listed: Shared Disks, Storage - Shared Disks.
Other recent Crusoe Cloud incidents
- Facility issue in us-east2-a Oct 15, 2026, 13:12 UTC, 3 days 7 hours
- Storage accessibility issues in eu-norway1 Sep 29, 2026, 20:38 UTC, 3 hours 54 min
- A subset of VMs are showing as UNSPECIFIED in our us-east2 region Sep 9, 2026, 09:56 UTC, 1 hour 22 min
- Networking issue affecting service connectivity Sep 3, 2026, 12:30 UTC, duration not stated
- VM and CMK cluster creation issue in us-east2 region Sep 2, 2026, 08:22 UTC, 7 hours 35 min
- Degraded Network Connectivity in us-east-1-a region Jul 9, 2026, 14:45 UTC, 2 hours 13 min
Full Crusoe Cloud outage history and biggest outages → · Recent outages across all services →
Quotes are the Crusoe Cloud status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Crusoe Cloud. Times are UTC.