Crusoe Cloud outage history

Biggest Crusoe Cloud outages

Ranked by the official impact level, then by how long they lasted. Each has its own page with the cause, the fix time and every official update.

1. Oct 15, 2026: Facility issue in us-east2-a 3 days 7 hours · rated "Critical"
2. Sep 29, 2026: Storage accessibility issues in eu-norway1 3 hours 54 min · rated "Critical"
3. May 13, 2026: CCR Push/Pull Outage - Unavailable in Multiple Regions 2 hours 35 min · rated "Critical"
4. Feb 27, 2026: Shared Disks Unreachable in eu-iceland1 region 5 days 16 hours · rated "Major"
5. May 20, 2026: Compute instance availability degraded in us-east1-a 19 hours 32 min · rated "Major"
6. Dec 16, 2025: VMs throwing Device Not Ready errors in eu-iceland1-a 14 hours 53 min · rated "Major"
7. Jun 16, 2026: Load Balancer Connectivity Degradation - Iceland Region 4 hours 2 min · rated "Major"
8. May 10, 2026: Managed Inference Services Inaccessible - Foundry and BYOM 3 hours 38 min · rated "Major"
9. Mar 18, 2026: Kubernetes Cluster Authentication and Provisioning Degradation 3 hours 9 min · rated "Major"

Every smaller Crusoe Cloud incident

Minor and short incidents from the Crusoe Cloud status page, newest first, each with a line from the official updates. Times are UTC.

September 2026

• Sep 9, 2026, 09:56 UTC · A subset of VMs are showing as UNSPECIFIED in our us-east2 region

  1 hour 22 min · marked as no impact

  "We're currently investigating an issue affecting a subset of customer VMs in our us-east2 region . A subset of VMs are showing as UNSPECIFIED in our control plane ."

• Sep 3, 2026, 12:30 UTC · Networking issue affecting service connectivity

  duration not stated · marked as no impact

  "We identified general network errors affecting service connectivity in our us-east1 region. The issue has been resolved and services are operating normally."

• Sep 2, 2026, 08:22 UTC · VM and CMK cluster creation issue in us-east2 region

  7 hours 35 min · rated "Minor"

  "We are investigating "insufficient capacity" errors when creating/starting VMs or creating scaling CMK clusters in us-east2 region. Existing VMs continue to run normally. We'll share an update as soon as we have more information available."

July 2026

• Jul 9, 2026, 14:45 UTC · Degraded Network Connectivity in us-east-1-a region

  2 hours 13 min · marked as no impact

  "This incident has been resolved. Network connectivity in our us-east-1-a region has been fully restored. We sincerely apologize for any disruption this may have caused and thank you for your patience."

• Jul 8, 2026, 05:23 UTC · Crusoe Container Registry (CCR) Outage - TLS/Auth Errors in US South Central(us-southcentral1-a)

  34 hours · marked as no impact

  "We are investigating an issue affecting the Crusoe Container Registry (CCR) in the US South Central (us-southcentral1-a) region."

June 2026

• Jun 25, 2026, 23:33 UTC · Intermittent internet connectivity disruption in us-east1-a

  duration not stated · rated "Minor"

  "A subset of resources in us-east1-a experienced intermittent external connectivity disruption during a planned network maintenance window."

• Jun 11, 2026, 16:50 UTC · Custom Image Creation Impacted in Select Regions

  2 hours 56 min · marked as no impact

  "This issue is now resolved."

• Jun 8, 2026, 22:12 UTC · Network Outage in eu-norway1

  16 hours 44 min · marked as no impact

  "This issue has been resolved."

• Jun 4, 2026, 02:10 UTC · Degraded network performance in eu-iceland1

  2 hours 17 min · rated "Minor"

  "This issue is now resolved."

May 2026

• May 25, 2026, 12:32 UTC · Iceland - Elevated Shared Disk Write Latency

  11 hours 55 min · rated "Minor"

  "This issue has been resolved."

• May 18, 2026, 08:24 UTC · VM Creation and Start Issues in us-southcentral1-a and eu-iceland1-a

  16 hours 55 min · rated "Minor"

  "VM creation and start operations in the us-southcentral1-a and eu-iceland1-a regions have been functioning normally for several hours."

• May 8, 2026, 20:04 UTC · Project Creation Delays

  7 hours 5 min · rated "Minor"

  "We're investigating failures when creating new projects. Existing workloads and resources remain fully operational. We will provide an update when more information is available."

• May 6, 2026, 22:19 UTC · Storage Metrics Reporting Issue in the eu-iceland1 Region

  1 hour 22 min · marked as no impact

  "We are currently experiencing an issue with storage used disk capacity metrics in our Iceland (eu-iceland1) region. All data access, read/write operations, and service functionality continue to operate normally with no performance impact."

• May 4, 2026, 22:26 UTC · 503 errors when accessing the Crusoe Compute Console and API

  1 hour 3 min · rated "Minor"

  "We are investigating an issue causing 503 errors when accessing the Crusoe Compute Console and API. Users may currently be unable to list instances or manage infrastructure resources."

April 2026

• Apr 17, 2026, 01:30 UTC · CMK Customers unable to provision new block storage volumes

  1 hour 22 min · rated "Major"

  "We are currently investigating an issue specifically affecting Persistent Volume (PVC) creation for Crusoe Managed Kubernetes (CMK) customers."

• Apr 1, 2026, 13:29 UTC · Degraded Resource Management Experience in eu-iceland1

  36 minutes · rated "Minor"

  "We are investigating an issue in our eu-iceland1 region that may be impacting the ability to manage resources. Our engineering team is actively working to identify the scope and cause."

March 2026

• Mar 30, 2026, 21:12 UTC · Degraded Experience - New CMK (Crusoe Managed Kubernetes) Node Pool Expansion

  2 hours 2 min · rated "Minor"

  "We are aware of an issue with an upstream dependency that may impact the ability to add new nodes to existing node pools. Existing clusters and running workloads are not affected."

• Mar 4, 2026, 19:36 UTC · Disruption to Cluster Management Services in us-southcentral Region

  1 hour 49 min · rated "Minor"

  "We are investigating an issue in our US-Southcentral region that may be impacting the ability to manage cluster resources via the API. Our engineering team is actively working to identify the scope and cause."

February 2026

• Feb 20, 2026, 12:59 UTC · Shared Disks API operations issue in eu-iceland1-a region

  2 hours 22 min · rated "Major"

  "A fix has been implemented which fixed the issue. All operations should have resumed normally."

• Feb 4, 2026, 00:19 UTC · Shared Volume Creation/Deletion Unavailable in eu-iceland1-a region

  4 hours 48 min · rated "Minor"

  "This issue has been resolved. If you are still experiencing any other issues related to this matter, please contact support@crusoe.ai."

• Feb 3, 2026, 21:42 UTC · Custom Image Creation Issues in EU-Iceland

  2 hours 30 min · marked as no impact

  "This issue has been resolved. If you are still experiencing any other issues related to this matter, please contact support@crusoe.ai."

• Feb 1, 2026, 21:42 UTC · CCR Push/Pull Outage Unavailable in Multiple Regions

  6 hours 56 min · rated "Minor"

  "This issue has been resolved. Please contact support@crusoe.ai if you are still experiencing any issues."

December 2025

• Dec 29, 2025, 09:28 UTC · Direct NFS mounts unavailable in eu-iceland1

  4 days 11 hours · rated "Minor"

  "This issue is resolved and connectivity to all Direct NFS mounts in the eu-iceland1 region has been fully restored. The network mitigation is verified, and the system is stable."

• Dec 26, 2025, 14:39 UTC · Storage accessibility issues in eu-iceland1-a

  12 days 3 hours · rated "Minor"

  "Final monitoring of the eu-iceland1-a storage cluster has been successfully completed, and all services remain stable."

November 2025

• Nov 18, 2025, 12:48 UTC · Crusoe Cloud Console Intermittently Inaccessible

  3 hours 50 min · rated "Minor"

  "We are currently investigating an issue affecting access to the Cloud Console UI and API. Users may be unable to log in to our cloud services or access the management dashboard."

October 2025

• Oct 30, 2025, 00:46 UTC · VM Connectivity and Performance Degradation in the Iceland Region

  5 days 19 hours · rated "Minor"

  "Issue resolved."