Is Canva down? › Outage history › May 7, 2026
Canva partial outage on May 7, 2026: what happened
On May 7, 2026, the Canva status page reported "Some users might experience errors when trying to access designs". About 1 hour 9 min: from May 7, 2026, 03:29 UTC to May 7, 2026, 04:37 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- May 7, 2026, 03:29 UTC
- Resolved
- May 7, 2026, 04:37 UTC
- Duration
- 1 hour 9 min
- Official impact
- Major
- Source
- Some users might experience errors when trying to access designs on the Canva status page
The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Canva partial outage?
The Canva status page has not published a cause. When it identified the problem at 03:54 UTC on May 7, 2026, it said: "Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix."
When was it fixed?
The Canva status page marked it resolved at May 7, 2026, 04:37 UTC, 1 hour 9 min after it started.
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
May 7, 2026, 03:29 UTC investigating
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.
May 7, 2026, 03:54 UTC identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 2026, 04:37 UTC resolved
This incident has been resolved.
Canva partial outage questions
What caused the Canva partial outage on May 7, 2026?
The Canva status page has not published a cause. When it identified the problem (May 7, 2026, 03:54 UTC) it said: "Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix."
When was the Canva partial outage on May 7, 2026 fixed?
The Canva status page marked it resolved at May 7, 2026, 04:37 UTC, 1 hour 9 min after it started.
How long did the Canva partial outage last?
About 1 hour 9 min: from May 7, 2026, 03:29 UTC to May 7, 2026, 04:37 UTC, by the official start and resolution times.
Was Canva completely down?
No. The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
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Full Canva outage history and biggest outages → · Recent outages across all services →
Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.