Is Canva down? › Outage history › Jul 31, 2026
Canva partial outage on Jul 31, 2026: what happened
On Jul 31, 2026, the Canva status page reported "Some users may have issues with payments in Canva". About 1 hour 4 min: from Jul 31, 2026, 18:55 UTC to Jul 31, 2026, 19:58 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- Jul 31, 2026, 18:55 UTC
- Resolved
- Jul 31, 2026, 19:58 UTC
- Duration
- 1 hour 4 min
- Official impact
- Major
- Affected
- Billing and subscriptions
- Source
- Some users may have issues with payments in Canva on the Canva status page
The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Canva partial outage?
The Canva status page has not published a cause. When it identified the problem at 19:02 UTC on Jul 31, 2026, it said: "We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem."
When was it fixed?
The Canva status page marked it resolved at Jul 31, 2026, 19:58 UTC, 1 hour 4 min after it started. A fix was in place and being monitored from Jul 31, 2026, 19:24 UTC.
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
Jul 31, 2026, 18:55 UTC investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Jul 31, 2026, 19:02 UTC identified
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
Jul 31, 2026, 19:24 UTC monitoring
A fix has been implemented and we are monitoring the results.
Jul 31, 2026, 19:58 UTC resolved
This incident has been resolved.
Canva partial outage questions
What caused the Canva partial outage on Jul 31, 2026?
The Canva status page has not published a cause. When it identified the problem (Jul 31, 2026, 19:02 UTC) it said: "We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem."
When was the Canva partial outage on Jul 31, 2026 fixed?
The Canva status page marked it resolved at Jul 31, 2026, 19:58 UTC, 1 hour 4 min after it started. A fix was in place and being monitored from Jul 31, 2026, 19:24 UTC.
How long did the Canva partial outage last?
About 1 hour 4 min: from Jul 31, 2026, 18:55 UTC to Jul 31, 2026, 19:58 UTC, by the official start and resolution times.
Was Canva completely down?
No. The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage. The affected parts listed were: Billing and subscriptions.
Which parts of Canva were affected?
The Canva status page listed: Billing and subscriptions.
Other recent Canva incidents
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- Some users may have issues using Canva Jul 13, 2026, 22:57 UTC, 20 minutes
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Full Canva outage history and biggest outages → · Recent outages across all services →
Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.