Is Canva down? › Outage history › Apr 8, 2026
Canva partial outage on Apr 8, 2026: what happened
On Apr 8, 2026, the Canva status page reported "Some users are experiencing issues with AI image and video generation.". About 24 hours 31 min: from Apr 8, 2026, 09:23 UTC to Apr 9, 2026, 09:54 UTC, by the official start and resolution times.
Canva right now
At our last refresh (Oct 22, 2026, 12:35 UTC) Canva was up: All Systems Operational.
- Started
- Apr 8, 2026, 09:23 UTC
- Resolved
- Apr 9, 2026, 09:54 UTC
- Duration
- 24 hours 31 min
- Official impact
- Major
- Source
- Some users are experiencing issues with AI image and video generation. on the Canva status page
The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
What caused the Canva partial outage?
The Canva status page has not published a cause. When it identified the problem at 09:23 UTC on Apr 8, 2026, it said: "Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it."
When was it fixed?
The Canva status page marked it resolved at Apr 9, 2026, 09:54 UTC, 24 hours 31 min after it started. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
Timeline of official updates
Every update the Canva status page posted, oldest first. Times are UTC.
Apr 8, 2026, 09:23 UTC identified
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 8, 2026, 10:46 UTC identified
Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 9, 2026, 09:54 UTC resolved
This incident is now resolved. Thank you for your patience and understanding.
Canva partial outage questions
What caused the Canva partial outage on Apr 8, 2026?
The Canva status page has not published a cause. When it identified the problem (Apr 8, 2026, 09:23 UTC) it said: "Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it."
When was the Canva partial outage on Apr 8, 2026 fixed?
The Canva status page marked it resolved at Apr 9, 2026, 09:54 UTC, 24 hours 31 min after it started. Its resolution note: "This incident is now resolved. Thank you for your patience and understanding."
How long did the Canva partial outage last?
About 24 hours 31 min: from Apr 8, 2026, 09:23 UTC to Apr 9, 2026, 09:54 UTC, by the official start and resolution times.
Was Canva completely down?
No. The Canva status page rated the impact "Major": a partial outage. Some parts or some users were affected; it was not a complete outage.
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Full Canva outage history and biggest outages → · Recent outages across all services →
Quotes are the Canva status page's own words, from the official incident. Is It Up or Down is independent and not affiliated with Canva. Times are UTC.